Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: bizhub 350 error code
c3852 means low fuser(hot section) temp setting. hold down utility or stop key, then you should be abel to do trouble reset. if problem persist it would most likely be a lamp or a sensor, which will require a technician to come out.
Posted on Apr 16, 2008
SOURCE: konica minolta 2430
Most likely you received this message after a toner was replaced. Reseat the cartridge and restart the printer. If that doesn't work remove all of the toner cartridges manually and reinstall.
Turn off the printer and open the top cover. Follow the toner cartridge all the way to the right side of the printer (on the white part). You should see a hole that looks like a cross. Take a pen or key and push down on the black button in that hole. While you are holding it down rotate the toner cartridge towards you. You want to get the colored roller on the cartridge about 1/2in away from the metal bar that says "consumable reorder". You should be in a position to take out the toner. Let go of the hole and remove the cartridge. Repeat the steps until all of the cartridges have been removed.
Turn the printer back on at this point. You are going to get toner not installed messages on the printer. Open the top cover and the cyan tray will be in place. Shake the toner and install. Close the cover and let it cycle to the next color (black). Repeat the process until all cartridges are installed.
If you are still getting the error you either have a bad cartridge or the carousel that the toners sit in is damaged.
Posted on Jul 19, 2008
First check the alignment front and rear of the finisher, check the finisher exit guide rollers if the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. that lower gear one might be broken by the pin slot.
Posted on Jul 09, 2009
Check your bypass tray, the tray is on the right side of the machine, the tray flips out for legal and 11x17 paper sizes. Check that there is nothing jamed inside, code says that the tray can't lift. so check for anything jamed inside down there. As to reset the code open then close the front door where you put the toner. Turning the machine on and off will not reset the code. but open and closing the front door will clear about 80% of the service codes.
Posted on Jul 25, 2009
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