Question about Canon CanoScan 5000F Flatbed Scanner

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Canon CanoScan 5000F Flatbed.

Hi ,I have a canon canoscan 5000f flatbed scanner it now only scans black in preview and when I print.I have uninstall and install but still same problem, any ideas ?
cheers Peter

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  • sefru May 01, 2008

    I'm having exactly the same problem.

  • Anonymous Aug 04, 2008

    Similar problem- same fix! Thanks!

  • HenryL Sep 16, 2008

    Same thing, no matter what I scan or the mode (colour, B&W, PDF) the result is a black one. Of interest is the image size, an A4 PDF is only 2K. This leads me to assume nothing is being transmitted from the scanner. I initially thought it was the bulb losing intensity as I've done a heaps of scans with this unit but this doesn't appear to be the case. So, I'm thinking that whatever device within the scanner that receives the refected?? image is either not detecting or not transmitting. I've had the unit apart and there was nothing obvious. Did get to wipe the fog off the inside of the platen.

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  • 111 Answers

Make sure the scanner is unlocked. Lock switch is either on the bottom, or under the scanner lid near the hinges.

Posted on May 09, 2008

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Toms


hello tomsz

you can get all from here at CanoScan 5000F
select your os and language and download to pc .


riz.

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Canon CanoScan 5000F Flatbed Scanner


Are there any other words along with the error?

Make sure the scanner is unlocked.
Does the scanner make any noise when you attempt to scan?

If possible, try the scanner on another computer.

Was the scanner working before?
What OS are you using?

Download the delete driver application and uninstall the drivers. Also, download the most current drivers and reinstall. You should also download and install the most current version of Toolbox.

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Canoscan 5000f scanner


Unlocked the scanner. Lock switch is on the bottom...or under the scanner lid near the hinges.

Apr 07, 2008 | Canon CanoScan 5000F Flatbed Scanner

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