I recently purchased a HP Photosmart C4280 all in one. Installing it went fine until I had to plug in the USB cable. It completely froze the computer. The USB connections at the back are on the motherboard and there are 4 in total. If I don't have anything else on the USB ports it works fine, only if there is more than one device attached, adding the printer freezes everyting up. Now I got it working using the USB at the front of the computer but that isn't how I want it to remain b/c I cannot use it for other devices (memory stick, camera etc).
Any one else come accross this problem or better have a solution to let it work on the back USB ports.
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Re: Connecting USB during install freezes computer
There are many possible reasons why your computer will shut down when your USB is used but most probably your PC power supply might not have enough power, try unplug other devices such as printers, scanners, other input/output devices except the mouse & keyboard.
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1. Try connecting the USB cable into different USB port of your Mac Leopard. 2. Make sure that your computer could detect other USB devices. 3. Try connecting the printer into different computer to see if the printer would be detected or not. 4. Use different USB cable.
If you get the same problem, you need to contact the printer manufacturer. I believe that it is more on physical connection.
I have a customer with Windows XP and the same issue. Told him to unplug the printer cable when starting the computer and/or restarting it. Wait until all auto-start programs have loaded, including and specifically the HP Monitoring Utility program. Once Windows is up and he's at the desktop, THEN plug the printer cable into the computer. He's been doing that for several days now with no duplicate printers installed.
If you look at the minimum system requirement(on the box or cd) you will find that win 95 is not supported. You probably can still use the printing function by using the hp deskjet c550 when you go to add printer. You really need to upgrade the computer. You probably will still be able to use the picbridge functionality on the photosmart to print pictures directly from the camera but thats about it.
try downloading the software from the HP website and then reinstall the printer. But also try to uninstall it using control panel add/remove programs, restart your computer, and then reinstall using the downloaded driver.