Question about HP Photosmart C4280 Aio Printer

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Connecting USB during install freezes computer

Hi,

I recently purchased a HP Photosmart C4280 all in one. Installing it went fine until I had to plug in the USB cable. It completely froze the computer. The USB connections at the back are on the motherboard and there are 4 in total. If I don't have anything else on the USB ports it works fine, only if there is more than one device attached, adding the printer freezes everyting up. Now I got it working using the USB at the front of the computer but that isn't how I want it to remain b/c I cannot use it for other devices (memory stick, camera etc).

Any one else come accross this problem or better have a solution to let it work on the back USB ports.

Motherboard specs: MSI 965 Neo F.

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  • saboura1 Nov 19, 2008

    Hello, I have the same problem... It comes when I use a combination of devices (printer-flash disk) in various usb ports, mostly in mainboard's back usb. I believe it's motherboard's problem but prior to windows boot-up in bios devices appear correctly



    Windows XP Pro SP3

    Motherboard: MSI P965 NEO!!!

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  • 88 Answers

There are many possible reasons why your computer will shut down when your USB is used but most probably your PC power supply might not have enough power, try unplug other devices such as printers, scanners, other input/output devices except the mouse & keyboard.

Posted on Apr 23, 2008

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