Question about HP ScanJet 3200C Flatbed Scanner

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Does not detect

Computer does not detect my scanner hpscanjet 3200c

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First of all you have to uninstall your scanner software completely and to restart your computer with the scanner disconnected.

Reboot

install the scanner software exactly !!! as hp has recommended.

Reboot.

If there#s no success: I started in disassembling the scanner:
disconnect from power
solve 2 screws on scanner top
remove the glass cover
move the scanner slegde backwards to start position
assemble the scanner
power on etc.
then the same procedure as every ....
i.e. reinstall your hp scanning software

hope you hare successfull

Posted on Jun 17, 2008

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Posted on Jan 02, 2017

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Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:
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ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

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