CD Drive problem(s) - (AutoPlay and showing content on E Drive in My computer)
Greetings to all I am having a bit of a problem with CD Rom on my laptop. When I insert some CD (VCD or DVD), it is not showing the content in My Computer>E Drive (Properties shows 0 kB occupied) nor it starts AutoPlay but it can be played by VLC Player manually (or some other media player). Installation CD's like Windows recovery cannot be opened due to this problem. I've tried to change the registry - useless. And it all started when I deleted WinZip manually from all its contents since I was unable to remove it from Add/Remove Programs. (Having some problems there too, Norton AV cannot be deleted also, don't really know why). So, if anyone can tell me what to do in this case to fix these problems I'd appreciate it a lot. Thanks in advance
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It seems that you have Autoplay disabled on your computer, OR the disk is damaged OR the disk don't have "autoplay.inf" file on his root.
The best solution is to put your disk into the drive and try to access it via FileManager: Double Left-Click on MyComputer icon on desktop -> locate the CD drive and make Right-Click on the CD icon followed by the "Explore" option selection. A new window appears which shows the CD content.
Locate a file called "setup.exe" or "install.exe" or similar, and make double left-click on it! That's it! Good luck!
Try navigating to Start Button/ My Computer/, then Double-click the CD or DVD drive. If no CD or DVD drive shows up in My Computer, there is a problem with the drive. if no disc shows up in the Drive, it is a problem with reading the media.
The autoplay feature on some refurbished (and sometimes new) computers is at best unpredictable.
To find out if your disk is recognized, go to MY computer: It will display the drives and if they contain anything, it will show there. In the event the disk is not Labeled, double click on the CD rom icon, if the contents for the drive come up, your drive is ok, and the disk is too. If the contents of the disk do not show up, but the drive is displayed, recycle the drive mechanism. (open/close) If that still does not do the trick, reboot your computer, and try again.
As a last resort, an external drive via a USB connection will give you the drive contents.
If the CD-ROM will boot from a recovery CD, then this would
indicate a Windows software problem instead of a CD-ROM issue. It can usually
be attributed to a corrupt driver. To reinstall the drivers:
1. Go to Start>> Right click My Computer>>
Properties>> Hardware>> Device Manager.
2. Expand DVD/CD-ROM Drives line item.
3. Right click on the items below and select Uninstall drive
on the resulting menu.
4. Re-boot the system and Windows will automatically detect
the CD-ROM drive and re-install the drivers for you.
Try a different media - some brands will just not work
correctly with a given CD-ROM drive. Watch out for compatibility problems with
Maxell, Memorex and Macromedia CDs.
Check for unusual noises, maybe a ticking type noise. This
could indicate a cracked disk. Or, the media may not be seated correctly on the
Is the access light on?
Is the CD Clean?
Check error messages in Event Viewer. Here's how:
Go to Start>> Settings>> Control Panel>>
Administrative Tools>> Computer Management (or Event Viewer)
Check your manufacturer's web site for software updates and
drive updates. Check for QSI firmware updates.
For DVD - Are you trying to write to a DVD that is READ
If all has failed, you may be faced with performing a
complete Operating System Recovery or Repair (preferred).
If nothing above has worked for you, then you may need to
take the drive in to a service facility for repair or replace the drive.
My Computer, right-clicking the drive that contained the CD-ROM, and
selecting Properties. click the AutoPlay tab and select the Select an action to perform
option, then double-click the program to use to run the
CD-ROM. This action launched the program on the CD-ROM. Note that simply
highlighting the program you want to use and clicking OK or Apply
doesn't work; you must double-click the program and force it to launch
on the CD-ROM or DVD in the drive. The CD-ROM then ran automatically,
using the program associated with it on the AutoPlay tab.