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Blue ray player wont play certian blue ray disks

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  • 2 more comments 
  • davideglesto Dec 07, 2008

    It will play the previews but stop when it's time to play the movie.

  • Anonymous Apr 11, 2009

    Mine has the same issue, but with inly one movie....it says "prohibited" when I press the play button.

  • Anonymous Apr 24, 2009

    It will play previews but when I go to play movie it comes back to main menu

  • j2m26 May 01, 2009

    Will play previews but not the movie or any of the movie features

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6 Suggested Answers

  • 3 Answers

SOURCE: blue ray player wont play blue ray ''Kung Fu Panda'' disc.

Unable to play BD-R or BD-RE discs in the Blu-ray Disc® (BD) player. Solution
sp.gif sp.gif The Blu-ray Disc® (BD) player does not support BD-R and BD-RE discs right out of the box. However, a free firmware update is available that will provide compatibility with BD-R and BD-RE discs recorded in the BDMV format.
If your computer is equipped with a DVD burner and compatible burning software, you can download the update from the Drivers & Software section of the Sony® eSupport Web site and then burn your own update disc on a DVD-R or DVD-RW disc. If you do not have the capability of downloading and burning your own firmware update disc, you can register the BD player online at http://www.productregistration.sony.com/ and a firmware disc will be sent to you automatically; the shipping and receiving time for the disc is approximately 7-10 days via U.S. mail.
NOTES:

  • The firmware upgrade does not support BD-R and BD-RE discs recorded in the BDAV format.
  • Disc may not be played due to inadequate recording capability of the recording device.
  • Disc may not be played due to a disc being in poor condition.

Region
sp.gif sp.gif Canada
United States
Products
sp.gif sp.gif BDPS1
BDPS300
BDPS301
Last Modified Date:10-27-2008sp.gifID:C444112

Posted on Nov 29, 2008

  • 60 Answers

SOURCE: My lg blue ray dvd player wont play regular dvd's

sounds like a bad optic or a software issue

Posted on Jun 09, 2009

  • 2 Answers

SOURCE: Samsung Blu Ray 1500 model wont play any new discs

If you tried firmware update and it doesn't work and its less than a year from the date of purchased call Samsung customer service and claim for warranty . Panasonic has the same issue without explanation.
regards
Dario

Posted on Jul 25, 2009

jan mczeal
  • 632 Answers

SOURCE: want to update my sharp blue ray disk player bd-hp21u

To obtain the software update file, please call 1-800-BE-SHARP (23-74277). Save the update file into a USB drive.

  1. Insert the USB memory device
    with the update file into the BD
    STORAGE/SERVICE terminal on
    rear of this player.
  2. Press SETUP to display the SETUP
    MENU screen.
  3. Press arrow keys to select
    “SETTINGS”, then press ENTER.
  4. Press UP/DOWN keys to select “SOFTWARE
    UPDATE”, then ENTER.
  5. Enter the 4-digit number using 0-9.
  6. Press ENTER to start checking data
    in the USB memory device.
  7. During the data checking,
    “Checking” blinks.
  8. The current version of this unit software
    and the version of the update file on the
    USB memory device are displayed. To
    update this player software with update
    file, select “YES”, and press ENTER.
  9. If the USB memory device is not
    properly installed or the correct update
    file cannot be found on the USB
    memory device, an error message is
    displayed.Check the file on the USB memory
    device, and then reinsert the USB
    memory device correctly.
  10. Press ENTER to start updating.The screen becomes dark for a
    while until the update screen can be
    displayed. Please wait for the update
    screen to appear. Do not unplug the AC
    cord
  11. When the software is successfully
    updated, a screen is displayed
    indicating that the update process is
    completed.If the update has failed, check the file
    in the USB device and try Software
    Update again.
  12. Press POWER to turn off the player.
  13. Remove the USB memory device.

Posted on Oct 18, 2009

  • 3 Answers

SOURCE: My Sharp Aquos Blu Ray player cannot play my blue ray disc.

goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play

Posted on Apr 24, 2010

  • 54 Answers

SOURCE: Toy Story 3 will not

Have you updated your Blu-Ray player recently? All BD players need to be updated from time to time because of the growing technology of Blu-Ray. Its always been a con of BD players. Best thing to do is have your player connect to the internet.
I hope this is the back of your player. Connect your Cat5 (Ethernet cable) to your BD player and than to your router or modem. The port should look like this on the back of your player.
dustinfull_3.jpg


Once you have this connected start your player and it will have a option in the menu to update. Once the update is complete Toy Story 3 and all new BD discs should work. If not, its possible that the disc is bad. More often you just need to update the player.

Posted on Nov 03, 2010

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2 - The disk is bad. Take it back to where you purchased it and get a refund / exchange.

3 - The BR player is faulty. If you have played disks in this unit before, try another disk and see if it will play. If THAT disk plays, see #2 above. If it doesn't, and you get the same error, then the unit needs technical servicing.

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