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Photoshop CS3 Error

By ctitsupport on Apr 23, 2008

" "

Hi,

I have a user who receives the following error message when trying to create a new document in Photoshop;

"Can't write new document presets file."

Just wondering if any of you have come across this before and knew how to fix it?? Thanks.

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Solution #1

posted on May 10, 2008

Aimiel

Rank: Wiz Adobe

Expert
Rating: 85%, 370 votes

I've never heard of this, unless the user is saving to a PDF format. Have you tried saving a Photoshop document in a different format? Photoshop files are: PSD's or PDD's. I have only ever seen 'presets' in PDF format. In CS3, these are set by selecting: Edit> Adobe PDF Presets.

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