Question about SanDisk Sansa Clip MP3 Player

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Help my sansa clip is not turning on

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  • nett21 Apr 25, 2008

    thank you but i have to have the password to this computer to be able to fix the problem but im pretty sure your advice will solve the problem

  • CHAYNSAW Apr 28, 2008

    My Sansa Clip sometimes will not turn on. When I get it on then it might play for a while or not. It sometimes will turn off when I try to access different areas then sometimes it will just turn off on its own.

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First make sure the lock isn't engaged - slide the on switch "upwards," or toward the top of the mp3 player and hold in for 3-5 seconds.

Hold in the volume + button while it is disconnected from the computer, and then plug it into the computer while continuing to hold the volume + key. after several seconds (5-50), the "Found New Hardware Wizard" should pop up (when it pops up, you can release the volume + key) and Windows should go into recovery mode, and revive the player.

Posted on Apr 23, 2008

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2 Answers

It got hanged..it can be turned and the buttons are not functioning


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

My player got hanged.and its not functioning? what probably the cause and how can i deal with it? it cannot be turned off..the menus are not functioning


Hi,you need to rest your mp3 player...

How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings
How to Reset a Sansa Clip
The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.

Instructions


Complete Reset

Turn Sansa Clip on. Press the "Menu" (home) button.

Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."

Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.

Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)
.


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.



Tips & Warnings

You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.


You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.

Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

2 Answers

My Sansa Clip won't work. When I turn it on it says: Not enough space for music DB Please free 30 MB. But when i connect it to my computer it doesn't register. PLEASE HELP ME


Because you drag 7 drop songs or files too much into the sansa clip in MSC mode, it causes like that.
Turn it on, it will show " Not enough.....free 30 MB", and then automatically turn off. Plug it into pc, open my computer, it will be under name "Sansa clip..." or "removable disk ". If your pc does not recognize it, unplug again and replug it.
Open Sansa Clip..., or removable disk, and delete some songs.
Good luck

Apr 30, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My Sansa Clip died after installing Rockbox!


Maybe installing Rockbox makes your device corruption. If plug the device to pc, the pc still recognize it, update new firmware from sandisk official site, http://forums.sandisk.com/sansa/
Good luck

Apr 19, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

The screen is dim it is on the last song played it won't do anything won't turn off but won't play either, It worked fine this morning help please It is a sansa clip 2gb I've had it since Sept. 09


Sansa Clip won't turn off right? push up power button and hold it for 10 to 20 second, your device will turn off now.
After that, you should update your new firmware from sandisk forum, you should check Sansa Clip or Sansa Clip+ from the following web,
http://forums.sandisk.com/sansa/
Good luck

Jan 25, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My sansa sanclip just froze.iit was charging and


Hi.

You have two Solutions.

Solution 1:

Resetting the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

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****************************************************************

Solution 2:
Updating the Sansa Clip Firmawre:
  1. If it's not installed yet, download and install the Sansa Firmware Updater.
  2. Connect your Sansa Clip to the computer.
3.1. Assuming there's a new firmware available, the following message will appear on your lower right task bar. Click on the balloon message:

*************************************
68bf43c.gif
*************************************
3.2. 3b. OPTIONAL: You can also manually run the SansaUpdater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater.

4. Select the Firmware check box.
********************************************************************************************
9bfa31c.gif
********************************************************************************************

5. Click Download Now. Firmware downloads and updating starts.

********************************************************************************************
72ec881.gif
********************************************************************************************

6. Click Finish after the firmware has been downloaded.

********************************************************************************************
f7b3008.gif
********************************************************************************************
7. Disconnect your Sansa Clip from the computer.
8. A "Firmware upgrade in progress" message will appear on the Sansa Clip's display screen. The device will turn itself off after the firmware is updated.

Additional Help:
Sansa Clip Manual Guide.


If you need any Further Help Just don't Hesitate Asking me.
Thank You For Using Fixya.
Good Luck.


Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.


    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip will not turn on.


my screen is broken i need ur guidance so i can take mine off repeat & get it back on shuffle...PLEASE!!

Feb 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

SanDisk Sansa Clip 4GB MP3 Player


go to control panel and click on portable media devices note:will not work on windows xp even if you downgrade to classic using a disk

Feb 07, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Won't turn on


What you need to do is first make sure that you are safely disconnecting your sansa clip and not just taking it off the computer. Second you may have a virus in your sansa clip I would prefer you call Technical Support for Sansa clips, the number is 1-866-726-3475, they are open 4am-10pm PST
or 7am-1am EST. Hope this helps

Sep 07, 2008 | SanDisk Sansa Clip MP3 Player

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