Question about Laser 3115cn All-In-One Printer

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Can't get the scanning software to work / it is the paper port 10.3 and when i try to get it started it cant find my scanner

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  • lanellhall Apr 23, 2009

    I try to scan from my Dell Color Laser 3115 cn machine using a USB. It won't work. I've installed and reinstalled several times. It says "no scan driver has been registered". I have my installation disk. Nothing works. I have PaperPort installed also. I can't scan from my computer, either. Help!

  • Richard Wilbur May 11, 2010

    Is this printer/scanner new or used? Has this scanner ever worked on this computer? What was the last thing you did before it quit working?

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Posted on May 07, 2008

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Well..you have the latests print manager from Dell on this? support.dell.com may be of some value

Posted on Apr 23, 2008

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1 Answer

As I want to scan a paper, scanner does not work properly. I tried many times but the scanner cut the paper from diffent areas as I tried over and over for several times. I got the exact scan maybe ten...


the drivers for the scanner might have been corrupted
you might have to uninstall the scanner restart your computer then reinstall your scanner
if your printer/scanner came with an installation disc the drivers could be on it
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also have option to troubleshoot
lift the lid on your scanner lay the photo face down then select scan document/photo it will ask what format you want to scan it then it will ask where you want to save it browse select the file/folder where you want to save it (my pictures) most common
hope this helps

May 02, 2011 | Computers & Internet

1 Answer

Why does canon MP258 printer with scanner can't scan japanese yen paper bill amount 10,000. I tried it over 10 times but it stops,. And when i tried US paper bill, it works well. I need some explanation...


When you scan with any scanner it utilised the software with "Optical Character Recognition functions, usually abbreviated to OCR -> OCR is a field of research in pattern recognition, artificial intelligence and computer vision." to scan and record the scanned object, sometimes it does not or cannot recognise certain symbols or characters because of man made software & hardware have its limitations too.

Hope it helps.

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1 Answer

I can't get my scanner to work it says try starting scan from put


First you have to load the scanner (twain driver). Then load the scanning software. Then plug the printer/scanner into the usb port on the pc. The pc should then recognize the scanner. You might have to turn your pc off then on again to recognize the scanner. Then try to open the scanning software on your pc and put the document on the scanning glass and press the aquire/scan button on the software. Hopefully, that should work.

Sep 14, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Scan black only


I had the same problem. It's because of the Paper port software.
- Remove Paper port from Add/Remove in Control Panel
- Use Windows' native scanning software by clicking to the scanner icon which should appear like your own Strobe xp 300 and use the first command from the list.
- From there, Windows should guide through final step
That should solve your problem

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CanoScan Scanner can not complete a scan


Double-check all connections and try another port if possible. There may also be damage to cables or pins. Do you have another cable to try? Do other devices work in the same port?

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1 Answer

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Yes, if it has a standard printer port. Software may have come with your machine or use PaperPort Scanning Software. It won't work if all that you have is a USB port.

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HP ScanJet 5590 automatic feeder not working


Have you tried scanning in the flat bed mode? Does it scan okay? If the image is good, then there is no problem with scan module. Check your page settings. If the page size selected for scanning is smaller than actual size, there can be some peoblems. Try and scan with max size. Check if the sensors are dust/paper free. A small piece of paper (The small round discarded piece from Computer stationery) in the paper sensor can create trouble.

S. Mohan

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