Question about Lexmark X7170 All-In-One InkJet Printer

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Installation problems i installed the software into my pc. i checked into myh control panel its all set up, but when i want to print from my computer it wont allow me to print. Do i need to reinstall the software. And also the software that came with the 7170 was 7100 so if that mayh be a problem please advise me Thank You Angela Williams

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  • whitaff Aug 08, 2008

    will not print off computor

  • gerry2216 Sep 28, 2008

    I insert the softwrare that come with printer while all connection was alright and the printer is working properly. the software was istalled but no communication to the printer to print. Thanks, gerry2216@yahoo.com

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You'll need to go to lexmark.com for new drivers..the cd's are not always latest version.

Posted on May 05, 2008

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Duplex Option not installed error with HP PhotoSmart 3310 Full Feature software. Installed all patches. HP Diagnostics indicates duplexer installed but won't allow me to configure this in Printer...


Welcome to Fixya

Double check the settings first. See procedure below:

1.
Go to your PC's Print dialog box and click on Properties. 2. Click on the Printing Shortcuts tab, and select Two-sided (Duplex) Printing from the drop-down menu.
3. Select Automatic from the Print on both sides drop-down menu. See pic below:

elix0411_56.jpg

You may try to install the patch for duplex printing. Please see related issue.

Thank you for using Fixya!

Jul 11, 2011 | HP Photosmart 3310 Printer

Tip

Fatal error : HPZPRL01.exe while installing HP printer Software


1. Perform System restore:
If the printer software was previously installed on the computer anytime before or even if the original issue was anything else before this error, then try restoring the computer to the date on which the software was working. You can then do add a device from the installation screen. The printer would start working fine as the software would already be available after doing a system restore.
2. Uninstall the complete Software.
Perform L1, L2, and L3 uninstall. Then reinstall the s/w.
3. Insert the CD & start the install, select custom install.
Under options select only "HP Drivers (required)" in order to install only the print/scan/fax drivers. If drivers will be successfully installed, you can add one by one the HP software starting again the installation and selecting Install More Software button & install the software in this order:
• HP Solution Center
• HP Device Functions
• OCR Software
Do not install HP Participation Program or HP Customer Experience or HP Supply.
4. Grant full permission to the system
Right click on My Computer, go to properties\security\Group or user names\ select the customer’s user name & click on permissions. Click to select the Full Control check box under Allow, and then click Advanced. Check both the boxes under advanced window. Click OK & close all the windows & restart the PC. Install the software by following customer install method.
5. Make sure that you have write access rights enabled for the following registry keys:
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Prrint\Printers.

on Jul 03, 2010 | Office Equipment & Supplies

1 Answer

My printer only prints once and then I am informed that it is off line. I check that it is not via the control panel and nothing happens. This i]s the third occasion this has happened. I have only had it...


Check on Settings / Printers / properties to see if you have set the printer as a Network printer instead of as a local direct connected printer.

If the settings are correct you may need to re-install it to correct any file corruption. Go to Windows Control panel / Add Remove Programs and delete the printers software. Then reboot the computer and re-install the printers software. If you do not reboot the computer first it may try and use the old installation files which can still be read. Rebooting removes the memory of the old files.

Mar 06, 2011 | Office Equipment & Supplies

2 Answers

FATAL ERROR HPZPRL01 while installing the printer software


Hi,

1. Perform System restore:
If the printer software was previously installed on the computer anytime before or even if the original issue was anything else before this error, then try restoring the computer to the date on which the software was working. You can then do add a device from the installation screen. The printer would start working fine as the software would already be available after doing a system restore.
2. Uninstall the complete Software.
Perform L1, L2, and L3 uninstall. Then reinstall the s/w.
3. Insert the CD & start the install, select custom install.
Under options select only "HP Drivers (required)" in order to install only the print/scan/fax drivers. If drivers will be successfully installed, you can add one by one the HP software starting again the installation and selecting Install More Software button & install the software in this order:
• HP Solution Center
• HP Device Functions
• OCR Software
Do not install HP Participation Program or HP Customer Experience or HP Supply.
4. Grant full permission to the system
Right click on My Computer, go to properties\security\Group or user names\ select the customer’s user name & click on permissions. Click to select the Full Control check box under Allow, and then click Advanced. Check both the boxes under advanced window. Click OK & close all the windows & restart the PC. Install the software by following customer install method.
5. Make sure that you have write access rights enabled for the following registry keys:
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers.

In order to provide the write access, right click on the folder and click permissions. In the permissions window select the customer’s user name or ‘Everyone’ and give a check mark for full access.
Then install the drivers again.

all the best

Mar 10, 2010 | Office Equipment & Supplies

1 Answer

Brother mfc-465CN on LAN but will not print. Has done in the past but suddenly stopped. On printer control panel it showed as being unavailable. Other PC's on network print to it ok and the problem PC can...


can you ping your printer from that computer? if not then can you ping other computers on your network? If not then there is something wrong with your computer network on that computer.

Nov 23, 2009 | Brother MFC-465CN InkJet Printer

2 Answers

J6480 fatal error 2753 MSI.dot4wrp during full driver install. I tried uninstalling al related hp drivers, all the HP advice. Disabled firewall, services etc. Do you have a solution that works?


you can try with installing the windows installer 4.5 and then try.. otherwise reinstalling windows might work because the error you are getting is related to installer.. and its a service of windows itself which is responsible for all the software installation..

Oct 29, 2009 | HP DeskJet 648c InkJet Printer

3 Answers

Failed Error During Installation. MSI.dot4wrp...Error Code 2753' Message Displays on the Computer in Windows XP and Vista


This is an internal installation error. There can be 2 solutions:---- Solution 1:-- Find all of the hpqwrg files and delete them before installing the software:
  1. Click Start .
  2. Click Search ( Find for Windows 98).
  3. Click Files and Folders .
  4. In the Named entry box, type hpqwrg .
  5. Set the Look In entry box to C: .
  6. Click Search Now ( Find Now for Windows 98).
  7. Click Edit , and scroll to Select All .
  8. Delete all files pertaining to hpqwrg . There will be approximately five to six files.
  9. Be sure to empty the recycle bin of these files also.Solution 2:---- Completely uninstall the higher version of software and reinstall the lower version first, follow the steps below in order:
    1. Uninstall all of the HP Photo and Imaging software (for both of the products). (The uninstall program can be found in theControl Panel in Add/Remove Programs ).
    2. Re-install the lower version of the software.
    3. Re-install the higher version of the software. Thank you Sir.

Sep 27, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I have a problem with my brand new HP D1505 printer. The software installed up to print a test page...but it doesn't print. It just feeds out the paper. When I installed the ink cartridge, I could print...


The most common reason for this type of printer problem is either the windows based driver or the installed HP driver. uninstall the printer from control panel/add remove printers, physically remove the printer from the pc, reboot the pc and then re-connect the printer. Windows should start the "new device" wizard and auto install the printer. If this does not work remove the printer, reboot the pc and then install the software from the HP cd, do not connect the printer until told to do so by the software. One of these methods has always worked for me. Good luck

Aug 11, 2009 | HP Office Equipment & Supplies

3 Answers

I can not install my HP Printers Officejet-- gives fatal error


This issue requires some serious trouble shooting and solutions cannot be posted as they are too long.
If you want further support you can avail free technical support on http://tinyurl.com/m7ghqz

Jun 03, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

6 Answers

Can't print from my local printer with Remote Desktop


Try the following :

1. Go to Printers and Faxes
Right click on the printer u are using. Select Share this printer.

2. Set up a home or small office network with Internet connection connected, Printers on on both computers and identify both of them saperately.
For this you need to connect both computers with a cross cable.

3. after the home or small office setup is complete add a new printer from your Printer and Faxes menu. Search your printer automatically and choose it from the llist system provides and select the printer as default if needed.

4. Try taking a 'Test Printout' from the Concerned printer's properties page.

5. if this works, you have successfully installed the printer and are ready to take prints.

Mar 29, 2009 | Sharp AL-1642CS Copier

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