Question about Delstar DS 31024 MP3 Player

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My delstar mp3 player model DS3512

I lost the disc that came with this mp3 player. I put a new battery in and all it shows is the word starting. I plug it into the computer and it won't let me format it or anything else. Where can I get the software or should I just give up. when i put new batteries in it all it says is starting

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  • Anonymous Apr 27, 2008

    please pla de mmmg help mmmmmmmmmmmmmmmmmmmmeeeeeeeeeee

  • Anonymous Jun 08, 2008

    I have a Delstar DS 1703 1 GB and it has the same problem. I turn it on and all it says is "Starting..." If you find out the problem just email me.

    TY in advance.

  • nylevia Jun 10, 2008

    my mp3 had the same only says starting..please help..

    or email it at thanks.

  • ridge101 Jun 19, 2008

    I've tried putting brand spanking new batteries in it and it still says the word "starting......" and then i plugged it into the USB port in my computer to see if by any chance i could fix it or troubleshoot the problem that wayand it still said the same thing. I didnt get a book or disk with mine I received mine from my grandmother last christmas and it started acting up this march for no apparent reason at all and my grandmother says she didnt receive a book or disk on it either so if ther's a way you can fix it from over on your computer because its plugged in now it'll be a blessing because i know and trust that you can do that from where because you're very professional with your type of work and that's your job "Customer Satisfaction " Thanks ,Ridge

  • YURISH Jul 22, 2008

    I put in a new battery and my mp3 says STARTING and will not get out of STARTING..

  • gailvaughan Jul 25, 2008

    Replaced battery & all it does is say "starting" even when connected to the USB. Please help

  • darius_shaff Sep 02, 2008

    I have a delstar mp3 player and when I put batteries in it, it stays stuck on starting and nevers comes on.What should I do. when you get a the solutions email me at

  • Herschel n Jones
    Herschel n Jones Sep 03, 2008




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  • 21 Answers

If it only gets as far as starting, the unit’s firmware is corrupt.
Firmware updates are not usually recommended.
I’d contact Delstar for the correct firmware.

Posted on Apr 29, 2008


My mp3 says starting...but nothing appears

Posted on May 16, 2008


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Posted on Jan 02, 2017

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The disk you used the first time should still have a copy on file in your computer. Look for AMV Converter; AMV Player; Media Manager; MP3 Player Disk Manager; MP3 Player Upgrade Tool; Uninstall. My little booklet said I didn't need the drivers on the disk but I wanted to know more about the machine than what I could get from the horrible english version of the booklet. I bought the extended warrenty for mine.

Last resort: Click on the UPGRADE TOOL and when you get to the companies website for the download, switch to the: contact us email, if you registered your machine for the warrenty they may let you purchase a replacement disk. 

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