Question about RCA L37WD12 37 in. LCD HDTV

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Protron LCD televsion has no audio

I've just read several comments regarding this company's product. I too purchased (not one but two) Protron televisions from Shop NBC and the extended warranty. I have called several times and been told to reset the television. I would turn it off and wait a few moments and then the sound would return but now I have no sound on either televsion. I have a lovely picture but no sound. I am wonder about a label on the back that says it is analog and may have not be compatible with digitable signals.

Does this mean that I need some type of equipment because it's connected to my cable box? Could that be the problem or am I just screwed? I can't get any where with customer service either. I haven't even been offered to mail the sets back. I had them both for less than two years.

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  • wyearofthedr Jul 30, 2008

    I have the same problem. For awhile, I could shut the tv off, and back on, and the sound would return. But now, like you, no sound no matter what I do. I have run this differently also to double check for any different type sounds, like digital, or analog, and still, no sound. We may have been had. :( Mine is a 32".

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The TVs sound would not just not quit working because it is not digital. I have a TV from 1985 that still can be connected to a cable box. What I would do is get a few RCA cables and connect the satallite to the TV with the RCA cables if that does not work try hooking it up with a cable cord, if that does not work i have no idea to help you.

Posted on Feb 22, 2010

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