Question about PC Desktops

3 Answers

I recently tried to reinstall Roxio RecordNow 9 Music Lab Premier. After reinstalling it I went to click on the icon to open the program when a window popped up and gave the following message: "The certificate file is missing or has been corrupted. Please reinstall it." Have tried rereinstalling it a number of times with no luck. Is there any possible remedy to this problem without having to purchase all over again?

Posted by on

  • John Dean
    John Dean May 11, 2010

    Which version of Windows? XP or Vista?

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Just search your computer for any file hidden or not that starts with sarlicense9

I found a sarlicense9.dat, deleted it and now have no more issues.

I hope this helps.

Posted on Apr 23, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 176 Answers

Try to update in the internet i think it's a bug.

Posted on Apr 23, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 41 Answers

(also have an HP with Vista Home Premium)

Uninstall the program, then do this.

(assume default view, for classic it's easier)
-Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply
-Using explorer go to : c:\Program Data
-Delete folder called Roxio & Sonic (if present)
-Start Creator : should go through registration etc. (at least in my case)

Posted on Apr 23, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Roxio DE 10.2, always says that a drive is not detected when I try to burn a CD or DVD. I have tried editing the Upper Filters,I tried the PXEngine Fix, and also tried uninstalling and reinstalling Roxio...


Run regedit and find the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Delete the UpperFiltes. You may see UpperFiltesr.bak but leave this one alone. If it still don't work, delete the LowerFilters. That should fix it. Uninstall than reinstall Roxio. This problem sometime happen when you have another program installed after Roxio.

Jan 05, 2011 | PC Desktops

1 Answer

Spyware and Virus Removal


Format your entire disk(s) and do a clean install of windows/linux or whatever you have.

Aug 15, 2009 | Dell PC Desktops

1 Answer

Wont let me show anything


Have you recently installed any music players that may overwrite the default program used to play the files? Maybe you should try reinstalling Windows Media Player (click this). If Windows Media Player doesn't work for movies, try VLC Media Player (link). Try Winamp for music.

Apr 16, 2009 | PC Desktops

1 Answer

I tried deleting a burned version of roxio creative suite 9 and now I keep getting a loading screen popping up looking for the disc. I have t press cancel several times for it to stop. This only happens...


1.You should reinstall the software if you can.

2.Then go to add remove hardware and remove if from there.

3. if this still does not work out the reinstall again and find the folder with the uninstall file. ( right click desktop icon select properties click find target ) and click the uninstall file.

Your windows registry still contains elements that want to use the software. By just deleting your folder / files you have left all of the hidden commands in windows that is used to start the program.

Dec 03, 2008 | PC Desktops

1 Answer

Purchased roxio creator 2009 and installed it on my vista machine, an Intel dual core 8400, 4 gig ram, 2 WD sata 400G hd, Vista HP 32 bit. After install and restart went through online regristration and...


Your computer is a good one, so is Roxio a good software. but it seems like a compatability problem. Roxio likes Vista, but does windows like Roxio? I would run a compatability test, windows will do it free.

Nov 01, 2008 | PC Desktops

1 Answer

I keep getting a message from Sonic saying, Installation package for the product SONIC DLAcannot be found. Try the installation again using a valid copy of the installation package. It says that ...


Article Details ID Number: 000131CR Products: Easy Media Creator 9
Easy Media Creator 9 Deluxe
Easy Media Creator 9 Trial Version
WinOnCD 9
WinOnCD 9 Trial Version (Not available publicly)
Easy CD & DVD Burning ("Vista Compatible" labeled boxes only)
RecordNow 9 Music Lab Premier
OS:
Cause: Through a clerical error, a driver is incorrectly being blocked as incompatible with Windows Vista®. If you do not have one of the above applications, you will need to upgrade to a Windows Vista® compatible version of the software. For Dell Customers

The patch is not intended for a customer base other than Dell. If you do not own a Dell system, it is being offered "as is" and to be used at your own risk.

To download and install the Roxio DLA Update:

  1. Click here for the DLA patch. When the file Download window appears, click Run. Note: If a Security Warning window appears, Click Run.
  2. Follow the installer's on-screen instructions.
  3. When prompted to restart your computer, click Yes.
  4. The computer restarts, and the update is complete
Pleae post here again when you have more issues and ill assist you as long as it takes.

Oct 15, 2008 | PC Desktops

2 Answers

No new icon even after the program shows successful completion


OK, if the program can be found in the start menu, (Start/all programs/ "the program")
Then right click on it and select " Send to> " move across the next select box which appears and select " Desktop (create shortcut)

If your program isn't in the start menu, then go Start / Control Panel / Add or remove programs (XP) OR Programs & Features (Blista) check if the program you installed is listed, if it isn't reinstall it, if it is, Right Click on Start and select "Explore" Find the Folder in the tree called Program Files, in that folder find the Folder with your program name, in that folder drill down to you find the program name .exe (it will be type Application) double click and find the one that opens the required program eg. CinePlayer is here, Local Disk (C)/Program Files/ Roxio/Digital Media Plus/CinePlayer/CinePlayer.exe
Right Click and select Desktop (create shortcut) and/or Pin to Start menu

Sep 28, 2008 | PC Desktops

1 Answer

Roxio 9 running on vista now has bands in the meuu and video editing program.


Hi ginger31

Reinstall roxio 9 after completly removing it from control panel.
Reinstall it with custom settings(i.e.in a diff folder).

regards,
TheAssembler

Jun 06, 2008 | PC Desktops

1 Answer

Roxio EMC 10 Suite. Every time I choose an application such as "capture video", I get a blue screen and a "An error has occurred and windows has shut down" message along with...


How much vurtual memory has been alocated in your system and or increase the physical memory. But unfortunatly you will have to reinstall.
Roxio 9 that is shipped with many of the newer HP photo printers have the same issue.
Good luck
44hink

Jun 04, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

186 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...