Question about GE GSS20IEP Side by Side Refrigerator

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Racks in the freezer are too narrow

The shelving racks in the freezer side don't really fit (side to side). They are so narrow the racks often collapse on the ones below. What's the fix?

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  • brasstec Apr 24, 2008

    OK....great idea, but how do you remove those rails? They're solid - molded into the side panel. Do you have to pop that panel outa there? And if so, what's the secret to doing that? I checked it out and it looks like it's sealed all the way around. Thanks!

  • Anonymous May 30, 2008

    We have the same problem!!! You can't remove the side guides like suggested by the last person. Any other suggestions????


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Try removing the rails form one side and installing plastic spacers, you should only need one or 2 to compensate,

Posted on Apr 23, 2008

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How to calculate cubic feet of a fridge

simple maths
33.5 x 19.75 x 20.25 = 13397.9063 cubic inches
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13397.9063 / 1728 = 7.75341797 cubic feet.

obviously that depends on whether the sizes you have given are the internal or external measuresments and what furniture there is inside the freezer i.e wire racks/shelves but i suspect that this is a chest style freezer.
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The freezer shelves in my ge Dss25KGRC side-by-side refrigerator/freezer keep falling down. It seems as though the shelves shrunk and no longer fit. Could it be that the freezer walls have gotten farther...

I had the same problem with my 3 year old GE Adora side by side. Call GE at 1800-386-1215. They were very helpful! They sent me all new shelves and drawers that were obviously wider because they fit perfect(only took a couple days)! Included in the shipment were spacers that I could of put on the ends just in case I needed more width. GE knows about the issue and is dealing with it on a case by case basis.

May 21, 2010 | Refrigerators

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One freezing rack not working! I hav efridge-freezer Bosh Classic Maxx and the top freezing rack does not working ? Everything else is o.k. but not that top rack.So can you help me ,please???? Thank you...

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Dec 18, 2009 | Refrigerators

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You most likely have a clogged drain,turn off or unplug the unit Remove the shelves a racks from the bottom half of the freezer section You'll see a metal panel at bottom  at the top of this panel are two screws,remove those and tilt up the plastic panel so you can remove the bottom panel.
 Once that is out of the way you'll see Ice built up in the drain trough at the bottom don't poke around with anything sharp but you can tap the ice with a screw driver handle and break it up for removal,once the ice is removed pour a cup of hot water into the trough to thaw the drain,when it thaws the water will run into the pan under the unit and evaporate 

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I am missing 2 wire rack shelves; need to purchase 2 racks & bottom cover over wire drawer/bin. Can you help??

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Freezer Shelves are too small for freezer and keep falling when I put food on them...

I had the same problem with the freezer sheles being too small in my GE Profile side by side. The shelves would simply collapse down with any weight on them.
After measurng the gap, I determined that the shelves were approximately 7/16" too narrow.
The fix I did was simple, effective, and very cheap.
I bought a roll of clear flexible polyethylene tubing at Lowes for about $5.The tubing is 3/8" outer diameter, 1/4" inner diameter (see picture below).
I cut pieces to fit along the side rails of the shelf, and then sliced the tube pieces down their length with a utility knife. I wrapped the pieces around the outside rails on each side of the shelf. It took a little work, but I got the tube pieces attached.
In a few spots, I did a double wrap of tubing.
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I hope GE fixes this simple problem in the future.

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