With the unit plugged in and powered up the error light is on solid as well the fax in pending light is on solid and on the display screen one of the black segments continuosly flashes with no error code does anyone have any ideas. thanks and hope to haer back soon
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Check for pieces of paper in ADF any blockage in the unit anywhere Then, disconnect the MFC from the power source for several minutes 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. Check that all fax settiings are disabled and there are no print files pending in mimory shouldnt be but who knows
I found that by simultaneously holding down the remote control "power" button and "volume" button for about 30 seconds the blinking light would go out and a solid green light would come on. Even though the solid green light came on the unit would still not power up. After doing this several times however the unit did finally power up in a normal mode and appears to be working again
The printers memory may be full depending on the type of documents they are printing. The first and most simple step is to unplug the power cord from the back of the unit for 30 seconds, put your finger on the stop key while plugging the unit back up and continue holding the stop key until the time and date are back on the display of the Brother unit.
If that does not work unplug the USB cable from the PC. Unplug the power cord from the unit again. Put your finger on the menu key first and then plug the unit back up. You want to hold the menu key unit the until the LCD says maintanence and all the lights are flashing. Let the menu key go and press the number 82 and will give you an error code. If the error code is 00 then there are no errors. If there is an error code record it and contact brother or check a service manual if you have one. Most laser products all have the same error codes with Brother.
To reset the unit press stop and then 91, this will reset the unit and all faxes or print jobs will be lost. This should clear the issue.
There are two possible solutions. Is the machine sitting on top of metal? The machine will send black pages when there is static charge. You can put a rubber mat under the machine or use a static guard.
The second solution is to put the machine in maintenance and reset the scanner. Unplug the machine, put your finger on the menu key first and then re-plug the line while holding the menu key, in about 30 seconds all the lights will flash and the display will say maintenance. Release the menu Key and press 55 and this will reset the scanner; if scanner error comes up the machine will need to be serviced. Press stop and then 99 this will exit you out of maintenance. If the machine does not have an error try making a copy of blank sheet of paper and see if there is any improvement. As a routine clean the scanner glass with soft lint free cloth and isopropyl alcohol also.