Question about SanDisk Sansa Clip MP3 Player

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Synchronize I have renewed my subscription to rhapsody and my sansa clip is reading must renew subscription and resynchronize. I have connected it to the computer and it still will not play my music. Do I have to put the disc back in before it will resync?

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  • fromkk Apr 24, 2008

    I will try and see if it works. thanks

  • Anonymous Apr 25, 2008

    Have purchased songs and downloaded. SanDisk still states "resyncronize" How do I do this to make the player operateable?

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  • 8,596 Answers

Try resynchronizing inside Windows Media Player first.

If that fails - reformat the player inside Windows Media Player, get the latest firmware upgrade from sansa's website, and then restart your computer.

Posted on Apr 23, 2008

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1 Answer

NOt playing songs says(synchronize to continue your music subscri


If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My unit tells me my subscription has run out. Connect to my PC to Synoize to continue to use. I have done so and gone to Rapsody & the Best Buy ditgal music store. I cannot get the process I need. This...


Within Rhapsody itself, there is an option to synchronize files to your device. You will have to use this feature with your Sansa Clip connected to the computer. Since the songs are already on the device, this will prove difficult. You may actually have to delete the songs off your player, and then reload them through Rhapsody to get them back on the player. Painful and tedious, but that is the only workaround that I know of using Rhapsody's WMA files.

A better solution would be to change your Rhapsody subscription to their Mp3 Only subscription level. It is more expensive, but the songs you download through that subscription level will continue to work, even after your Rhapsody subscription has expired. And it will never give you the message that you mentioned in your problem description, because mp3 files do not need resynchronizing b/c they do not have DRM license restrictions.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

No Music!


You have to delete all those Rhapsody songs and start over. Even if you renew your Rhapsody subscription now, it may not return the songs to normal. That's the problem with most music services - once the subscription expires, the songs are done.

-Tha Mp3 Doctor

Sep 03, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Rhapsody Subscription


you MUST renew your Rhapsody subscription - that is the problem with WMA's - use an mp3-only service and you will never have this problem

Jul 28, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Won't play music


you must resynchronize to rhapsody and renew your Rhapsody subscription

Jul 09, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

E250 message "synchronize to continue your music subscription"


The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:
1) Renew the music service subscription
2) If it is renewed, then resynchronize your player to that music service
3) Convert those songs to mp3 format (probably illegal)
4) Remove the DRM encryption from those songs (definitely illegal)

Those are your choices.

-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3


You must resynchronize to the msuic service (probably Rhapsody) every 30 days with this player, or you will get that error message. Two ways to solve:
1) Keep renewing your paid subscription to Rhapsody every month
2) Convert the files you downloaded from Rhapsody into Mp3 format

Jun 01, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Sansa Clip MP3 Player problem


The songs that are on there were probably taken from the Rhapsody music service, or some other subscription music service. You must continue/renew the subscription to be able to continue playing them on the Sans clip.

Feb 26, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa problem


Renew Rhapsody sub and resync

Jan 26, 2007 | SanDisk Sansa e250 MP3 Player

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