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Disk Drive Malfunction

I sent out my laptop for servicing through best buy, and when it came back, the disk drive appeared a little loose and doesn't go all the way back in. And everytime the computer starts working/processing, a loud, violet vibration comes from within the drive leading me to think a tiny part is loose. And when i try to play a CD rom game, the Sims 2, the game freezes within minutes forcing me to restart the computer.

Are there any steps i can take to fix this, or should i just have the Geek Squad take a look at it?

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Why won't u send it back to Best Buy to do the right job? Are they going to charge u again? Is the job under warranty? You will have to get someone to go inside the computer to do the right repair if not yourself!!

Posted on Apr 23, 2008

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Hi,

Pls post back the make & model of the "laptop wifi card".

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Thank you for using FixYa.

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