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Once you navigate away from the fax mode when a fax message goes into memory, you will lose the message. If this happens again, try not to navigate away from the fax mode. The "fax in memory" message usually pops up when the printer's not able to continue printing the fax due to a very low ink level. Just open the printer (w/o navigating away from the fax mode) > replace the ink cartridges > close the cover > print the fax.
C-CRT means to replace color ink cart. because it is low on ink or is out.
B-CRT means the same thing, but regards to the black ink cart.
Press menu button, then go to fax settings, then go to memory
reference. Then go to memory list, and hit OK...this will give you a
list of everything stored in memory. Then to print each document in the
memory, go to print document in the memory reference submenu. Then
enter the TX/RX No listed on the memory list.
if that doesnt help.... contact canon at the earliest.....
thank you for using fixya...
have a nice day
=) SOLUTION!!! To print from memory, simply press the "FAX button on the front panel. Then, press the "MENU" button. "1. Fax Settings" will appear in the display. Press the "right" arrow key once so that you get "Memory Reference" to appear on the screen. Press the "OK" button once. It will display "Print List", but you want to "Print Document", so press the "right" arrow key until you get to "Print Document" and press "OK." Once you are there, press "OK" again and the message "Print 1st page only?" It displays a YES and NO, so hit the left or right arrow key to choose. If you want to print the entire document, choose NO and press "OK" Your document will print out!!! =)