Question about Canon PIXMA MX310 All-In-One Printer

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Faxes going into memory

My faxes won't print, and goes into memory and then message recommend new B-CRt

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Lexmark X5650 says faxes in memory. Already went to another mode. How do I get faxes out of memory?


Once you navigate away from the fax mode when a fax message goes into memory, you will lose the message. If this happens again, try not to navigate away from the fax mode. The "fax in memory" message usually pops up when the printer's not able to continue printing the fax due to a very low ink level. Just open the printer (w/o navigating away from the fax mode) > replace the ink cartridges > close the cover > print the fax.

May 28, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Cannot receive fax. It goes into memory. LCD reccomends new B-CRT regarding my Canon PIXMA MX310 printer . No problem sending fax,copying or printing.


B-CRT is just asking for a new black cartridge, fax will not print until it's replaced so you don't get a partial fax that you can't get back after printing.

Nov 05, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

"Recommend new C-CRT" appears on the LCD


C-CRT means to replace color ink cart. because it is low on ink or is out.

B-CRT means the same thing, but regards to the black ink cart.
Press menu button, then go to fax settings, then go to memory reference. Then go to memory list, and hit OK...this will give you a list of everything stored in memory. Then to print each document in the memory, go to print document in the memory reference submenu. Then enter the TX/RX No listed on the memory list.

if that doesnt help.... contact canon at the earliest.....
thank you for using fixya...
have a nice day

Jul 16, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hi, I got a message: received in memory - recommend new b-crt


The b-crt is the black ink cartridge, when you put in a new one, it will print the fax for you.

Jun 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have the canon mx310. cannot print out what is in the memory. it reads new B-CRT AND C-CRT


the message - recommend new: C-CRT means it needs a new colour toner cartridge and recommend new: B-CRT means it needs a new Black Cartridge.


Oct 01, 2008 | Printers & Copiers

3 Answers

Canon MX 300


I cant send Fax. I also receive a message ''waiting for report''and"memory receive mode". Please Help

Sep 17, 2008 | Canon MX300 Office All-In-One Printer

11 Answers

Received in Memory issue


=) SOLUTION!!! To print from memory, simply press the "FAX button on the front panel.
Then, press the "MENU" button. "1. Fax Settings" will appear in the display. Press the
"right" arrow key once so that you get "Memory Reference" to appear on the screen.
Press the "OK" button once. It will display "Print List", but you want to "Print Document",
so press the "right" arrow key until you get to "Print Document" and press "OK."
Once you are there, press "OK" again and the message "Print 1st page only?" It displays a YES and NO, so hit the left or right arrow key to choose. If you want to print the entire document,
choose NO and press "OK" Your document will print out!!! =)

Feb 10, 2008 | Canon PIXMA MX310 All-In-One Printer

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