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Contact "King of Fans" (kingoffans.com) in Ft. Lauderdale at 800-330-3267. They made or make Hampton Bay fans. I just ordered an arm for mine. Have your UPC number handy.
mcdevito75 here, You say the fans are recessed into the ceiling are the fan blades blowing the air into this recess instead of outward. Also if your porch is an open porch the fans are competeing with the outside air and temerature. The only other thig to try is to lower thefans another foot.
Although we do deal with Hampton Bay fans ourselves, here's a link to someone who does:Contact Mike Evans Website: www.eceilingfans.com Phone: 979-553-3260
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