Question about TechSmith CAMTASIA STU V1.0 5-9U for PC

1 Answer

Memory Problems My Camtasia temporary files were merging when I noticed that a disk was running low on memory. I hastily tried to clear up some memory, but to no avail. Now, the memory is a gig or so less than pre-recording levels, the Camtasia recorder is sitting aimlessly, still thinking that it's recording, and there is no preview window showing up with a save or delete option. What's going on? How does Camtasia merge and save files? And how can I salvage my video (it was about an hour long)?

Posted by on

  • joseph_m7 Dec 20, 2008

    I have the same issue. Is this a bug?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The clip can be recovered if you open the temporary directory where Camtasia stores the raw captures in AVI format. The path to the temporary directory can be found by opening the Camtasia Recorder > Tools > Options > Program > Temporary file folder (I'm using v.5 so it may be a little different in other versions).

I've found that there's a certain workflow that seems to work best and you can avoid accidentally erasing your temporary files and having to start your capture session over from the beginning...

  1. Stop Camtasia Recorder - Pressing the Stop button on the Recorder likely won't work, so open the Task Manager (CTRL+ALT+DELETE) and select "CamRecorder.exe" from the Processes tab and click "End Process". Don't open Camtasia Studio right away after doing this step - You'll likely be prompted to recover the recording and in my experience Camtasia hasn't done a very good job at being able to do this successfully and you may end up losing your temp files.
  2. Recover your raw capture files - Navigate to the path where Camtasia stores its Temp files (look above for instructions). Typically, there will be a folder titled "CamCapture{random string of numbers/letters}" - look for a folder with a date modified attribute of the date/time you were working on your project. In that folder, there will likely be several audio and video files as well as an XML data file. The video files will all be 1GB apiece as Camtasia splits the capture into chunks and then pieces them back together to create one continuous file. Cut and paste the files from this folder into a new location outside of the Temp directory. The most important one is the FileWriter{random string}.avi as this is the pieced together file - It will have the largest file size.
  3. Add your media files to the clip bin/timeline - Start a new Camtasia project and import the FileWriter{xxx}.avi clip into the Clip Bin and drag it onto the timeline. Now all of your video/audio should be recovered and available for you to edit. If you have particularly long clips, you may want to check how the audio syncs with the the video towards the end of the clip. If it's messed up at all, you may want to try adding the smaller, chunked recording segments sequentially onto the timeline to see if that helps. If the FileWrite{xxx}.avi clip is good though, you can delete all of the other smaller audio and video clips associated with the capture from your pc to save space - just keep the FileWriter{xxx}.avi clip - the XML can be deleted too.
Good luck - We've had the same trouble here and we use Camtasia almost everyday. In my experience, this seems to happen more frequently when we capture larger dimensions - especially if the capture contains full motion video (as opposed to just screen captures of a product demo or something) and we always seem to have trouble when capturing things that play back FLV or SWF clips at a higher bitrate. This issue is also described in TechSmith's Camtasia knowledge base.

Posted on Sep 18, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4 Answers

Low memory problems


Low memory problems could be low virtual (hard disk) memory.
Hard disk maintenance will free up hard disk memory space.
Hard disk maintenance should be carried once a month to make your computer run efficiently. This removes redundant and temporary files, recovers disk space and speed up hard disk access. Disk Cleanup should be done first - Click My Computer - then right click on the C drive then click Properties, then click Disk Cleanup - let it examine the C drive then it will calculate the amount of disk space it will recover, tick all the boxes to recover the maximum disk space and then Click OK and then Yes to perform these actions. If you have a D drive then repeat these steps on this drive too. Next the C drive needs to be Defrag. This process converts fragmented files into continuous files and this speeds up disk access and makes the hard disk not work as hard. Click on Start - All Programs - Accessories - System Tools - Disk Defragmenter - click to highlight the C drive and click Analyse - then click Defragment. When this is completed repeat these steps for the D Drive if you have a D drive. Disk Cleanup and Defrag can take a long time to complete, especially if these tasks have not been for a long time.

Jan 04, 2013 | Dell Studio 17 Laptop

1 Answer

Dell studio low memory


Low memory problems could be low virtual (hard disk) memory.
Hard disk maintenance will free up hard disk memory space.
Hard disk maintenance should be carried once a month to make your computer run efficiently.
This removes redundant and temporary files, recovers disk space and speed up hard disk access.
Disk Cleanup should be done first - Click My Computer - then right click on the C drive then click Properties, then click Disk Cleanup - let it examine the C drive then it will calculate the amount of disk space it will recover, tick all the boxes to recover the maximum disk space and then Click OK and then Yes to perform these actions. If you have a D drive then repeat these steps on this drive too.
Next the C drive needs to be Defrag. This process converts fragmented files into continuous files and this speeds up disk access and makes the hard disk not work as hard. Click on Start - All Programs - Accessories - System Tools - Disk Defragmenter - click to highlight the C drive and click Analyse - then click Defragment.
When this is completed repeat these steps for the D Drive if you have a D drive.
Disk Cleanup and Defrag can take a long time to complete, especially if these tasks have not been for a long time.

Jan 04, 2013 | Dell Computers & Internet

5 Answers

My computer is getting really slow now. what can i do?


Actually sir there are a lot of reason why a computer becomes slow..First because of viruses, secondly your computer is very populated with files and applications and your hardware devices cannot accommodate it. But since you're connecting to the internet i know you have a good antivirus..perhaps i recommend you to try this 1. examine your files and application and choose the files you frequently used and not frequently used. 2. delete unwanted files and applications that you already didn't use so that it will free hard disk space and virtual memory of your computer. 3 go to recycle bin and empty it. freeing hard disk space and virtual memory can help your computer perform much faster...Reply to this post if your problem are not solved..Tnx for using fixya..

Jul 23, 2011 | Microsoft Windows XP Professional With...

3 Answers

LOW MEMORY


Hi Yeyek0905,

Good day!

I understand that your computer is running on Low memory.

If you have budget, it would be best to upgrade your RAM but then you may try the following solutions below:

For Low Virtual memory on Windows XP:
1. Click Start, then open the Control Panel.
2. Select Performance and Maintenance, and then click System.
3. Click the Advanced tab.
4. Under Performance, choose Settings.
5. Click the Advanced tab.
6. Under Virtual memory, click Change.
7. Under Drive [Volume Label], click the drive that contains the paging file (virtual memory) settings that you want to change. In almost every case, this will be your C: drive.
8. Click to select the "System managed size" option, then click Set.
9. Click OK three times and restart your computer

For Low Virtual memory on Windows Vista and windows 7:

1. Click Start, then open the Control Panel then select on Systems.
2. Click on advanced tab and select on settings for the performance option.
2. Select o the advanced tab then check on Virtual Memory(Change).

Uncheck the "Automatically manage paging file size", and select 'Custom Size'.
Increased the size based on the Recommended levels+200mb

You may also do the following to free up some space:

1. Delete Temporary files
a. Click on start and type in %temp% on the run option.
b. Delete all your temporary files.

2. Do a disk clean up.
a. Click on Start
b. Accessories
c. System tools
d. Select on disk clean up.

I hope this helps.

Best regards,

Jheycie

Jan 02, 2011 | Computers & Internet

1 Answer

My laptop has 384MB and I have Windows XP. My laptop is still verym vert slow sometimes messaging me that the virtual memory is low and it need to increase it. I surf the internet, facebook, word,...


You should have at least as much disk space available for virtual memory (swap) as you have physical memory.
So, if you have 2GB of RAM in your system, then you should have at least 2GB set aside for as swap on your system.
In your case, it seems that you have 512MB of RAM on your system. This is your problem. You need at least 2GB of memory on a Windows XP machine in order to have smooth operation. Also, freeing-up disk space on your system is necessary. 384MB is just not sufficient.
Run the disk cleanup utility under "Start » Select Programs » Accessories » System Tools » Disk Cleanup" and have it clear out temporary files and compress old files. Additionally, clear the cache on your web browsers(s) and finally delete or burn to CD any large unneeded files.
Also make sure to empty your Recycle Bin.
Once you've done this, then run the disk defragmenter:
"Start » Select Programs » Accessories » System Tools » defrag"
and allow the system to defrag your C: drive
All of these actions will significantly improve the performance of your computer.

Dec 27, 2010 | CMB T43 750 Notebook

1 Answer

My laptop is so slow, it takes for ever to load. I have Macfee on it. Could this be the problem, too much scanning?


Yes, and no. Generally if your system is running too slow, try clearing out your temporary files - in internet explorer, that's under tools > internet options > browser settings > delete > (click on temporary internet files)
Run disk cleanup and defrag your hard drive. (under my computer, right click on C:, properties, disk cleanup, then tools tab, defragment. Go into installed programs, remove programs you don't use- uninstall them. If cleaning up the space on your drive doesn't help, you can lower scanning sensitivity in McAfee to be a little less aggressive. Hardware wise, if you are running low on memory, you can consult your system manufacturer or documentation for your motherboard to see about purchasing and adding more memory to your system- which has the added benefit of increasing all-around performance

Oct 03, 2010 | Computers & Internet

2 Answers

Every day, my computer says I have low disc space memory. All I've been doing is surfing the web and watching Youtube videos, for example. Do I have a worm? I now went out & bought Kaspersky Internet...


  • Hi, what you need to do is "Add" more Memory to the "Virtual Memory, the memory is used to "Cache" for file indexing, Paging of files... it handles for all running Processes, Networking, and Services. 1. Go to and open the Control Panel, select the Performance and Tools, category, next open the "Adjust Visual Effects." 2. In the "Performance Options, click on the Advanced button, there will be Virtual memory area, that show how much memory is "allocated" towards "paging file..." (RAM) on the Harddisk; click on the "Change button, in the window (view) the "Recommended amount, in (MB)." 3. If the Memory is less< than the recommended Total for paging, change it. Clear the # number in the Intial size box, type the recommended amount or > Higher, example: (Recommended = 4219) type ( 4219 or 4519 or higher), next click on the "Set button, click OK." You may need to restart the computer. "If the solution helped, rating it is appreciated, thanks"

Mar 28, 2010 | Kaspersky Labs Anti-Virus & Maximum...

1 Answer

I have issues with the bluetooth, when I try to bluetooth large tracks from my se w580i to my memory card on tocco it can crash and the phone restarts, sometimes it doesnt accept the file because of the...


i think that the phone memory is low you might have using phone memory rather than memory card once the phone memory is full the phone automatticaly clears the temporary data from the phone just by simply restarting itself so try keep more space clean in the phone memory and you can avoid such problems in the future

Oct 17, 2009 | Samsung SGH-S5230 Cell Phone

1 Answer

How to resolve low c drive space


Try restarting your computer. If you don't restart every so often, the cache memory in your computer, which holds temporary files, can run out of space. You can also go into your system tools under accessories in the start menu and use the disk cleanup to get rid of unnecessary and temporary files, or defragment your drive to rearrange files so the computer maximizes available space.

Sep 07, 2009 | Neoware Systems e140 Thin Client - Thin...

2 Answers

Add memory to HP/Compaq nc6000?


Yes you should increase the memory. XP runs suitably well at 512mb. At 1GIB it blazes.

The memory meter is pegged because it is having to use the Harddrive as ram (Swapfile) which is 1000x slower than RAM.

XP with nothing on it, straight from the factory will run with 256, but after 3-6 months of use, and adding applications it will get progressively slower.

Mar 01, 2008 | Computers & Internet

Not finding what you are looking for?
TechSmith CAMTASIA STU V1.0 5-9U for PC Logo

839 people viewed this question

Ask a Question

Usually answered in minutes!

Top TechSmith Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a TechSmith Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...