Question about Xerox Phaser 8400 Laser Printer

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The Phaser just keeps shutting down...

Our Phaser 8400 has always had a problem with freezing up and frequently restarting and cycling through cleaning and warm up modes. I have checked the power supply and it is plugged directly into the wall. Is there anything we can do?

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That really sounds like corrupted software.There are some procedures you can try, but they will require setting up the network on the printer , so print a configuration page before you do this.
First though. shut the printer down, on the back of the machine is 2 D shaped knobs. Line them up to the edge of the printer then remove the main board. Reseat your memory cards and reseat that main board assebembly. Be sure everything is seated.
Then do memory resets
PS NVRAM AND JUST A NVRAM reset.
Under troubleshooting
Enter service diagnostics then l and reset PS NVRAM as follows: 1. From the diagnostics Main Menu use the UP and Down arrow keys to highlight Print Engine Menu and press OK. 2. In the Print Engine Menu, use the UP and Down arrow keys to highlight Function Menu and press OK. 3. In the Function Menu, use the UP and Down arrow keys to highlight Clear PS NVRAM and press OK This will set the values in PS NVRAM back to factory defaults. 4. Power the machine off for 30 seconds then power on.

Posted on Apr 23, 2008

  • Rick Kasper Apr 23, 2008



    Problem:





      The Printer Hangs During Initialization, Boot Up, or Power Up



    Cause:










    Solution:

    Fixed! Did not fix.



    TRY FIRST (Solutions without parts):
    1. Verify the printer is plugged directly into a known good wall outlet. In many cases the printer cannot pull enough current thru a power strip, a surge protector, or from a Uninterrupible Power Supply unit. Verify the printer's operation directly on another AC outlet before replacing any parts.
    2. Reseat the printer's RAM.
    3. Reset the printer NVRAM.

  • Rick Kasper Apr 23, 2008



    Problem:





      The Printer Hangs During Initialization, Boot Up, or Power Up



    Cause:










    Solution:

    Fixed! Did not fix.



    TRY FIRST (Solutions without parts):
    1. Verify the printer is plugged directly into a known good wall outlet. In many cases the printer cannot pull enough current thru a power strip, a surge protector, or from a Uninterrupible Power Supply unit. Verify the printer's operation directly on another AC outlet before replacing any parts.
    2. Reseat the printer's RAM.
    3. Reset the printer NVRAM.

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Posted on Jan 02, 2017

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Here you go
clear.gif UNITED DATA TECHNOLOGIES INC
8825 NW 21ST TERRACE
DORAL, FL 33172
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Fax: 305-882-0436
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map_en-us.gif

clear.gif MONARCH ELECTRONICS INC
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map_en-us.gif

depot_logo_small.gif IT SOLUTIONS
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clear.gif LASER PRINTER SOLUTION / FIX A FAX CORP
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clear.gif P M E INC
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clear.gif ADVANCED BUSINESS COMPUTERS
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NUMBER QTY DESCRIPTION
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