Question about HP OfficeJet G85 All-In-One InkJet Printer

3 Answers

Carriage Jam I keep getting error message to OPEN DOOR CLEAR CARRIAGE JAM and then PRESS ENTER. How do I fix it? There is no apparent "jam"

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  • abbabb Sep 15, 2008

    My carriage has jammed and I can not locate the reason why. I had a paper jam and removed from the back as normal and now the carriage will not move freely its stuck in the middle as if I was about to remove the cartridges. Please help.

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3 Answers

Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

Posted on Apr 27, 2008

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I keep getting error message to OPEN DOOR CLEAR CARRIAGE JAM and then PRESS ENTER. How do I fix it? There is no apparent "jam"

Posted on Jan 22, 2010

THANKS IT WORK

Posted on May 09, 2008

5 Suggested Answers

hvpatel
  • 152 Answers

SOURCE: open door, clear carriage jam and press enter

eject black and colour both cartridge after that power on
if carriage block running properly for first intilization so problem
is your any one or both cartridge fail

if carriage block not move first time so check for encoder strip is
ok or not

Posted on Feb 28, 2008

  • 1 Answer

SOURCE: HP Officejet 5110 - Carriage Jam Message

I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Posted on Jan 01, 2009

  • 5 Answers

SOURCE: i keep getting a message: open door. clear

Dear,

Its a problem of purging unit it is in a right hand side of printer clean the surface properly and then check the printer.


bye
wasim

Posted on Jul 30, 2009

  • 68 Answers

SOURCE: error message= open door clear carriage jam and

I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Posted on Feb 01, 2010

TPWS
  • 52 Answers

SOURCE: clear carriage jam

The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

Posted on Apr 15, 2010

Testimonial: "Very helpful. My first reaction was to panic that no one oould repair an older printer but this advice got me to calm down and fix the problem."

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1 Answer

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If you get this error message "Open door. Clear carriage jam, and then press OK" then watch this video on how to clear the error (it's in korean but the visual part will help you out):

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I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
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Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

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Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

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I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


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Hi-

Is iot on the position where you can install the ink cartridge? try turning it off and unplug it from power supply then after 10mins replug and turn it back on. keep me posted, but if it will do the same thing chances are there is something wrong with the belts on it, better have it fix or have it check. Thanks for using fixya!!

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Hi,
unplug the power cable without powering the printer off,
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thanx

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I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.

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HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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