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Cannot get device information

Whenever i plug in to the usb port, device install successfully however i get the message "cannot get device information" can yhou hel fme please?


I have a kodak c530, and when I install the usb cable into both the camera and the computer it says the device is incorrect.

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Looks like you need to run the installation disc that came with the camera , first you should remove any information of camera register to your computer (unistall it) then run the program again ,hope this helps

Posted on Apr 22, 2008

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