Question about Philips GOGEAR SA6045 MP3 Player

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Philips Turns Back Off

I turn on the mp3 but it turns back off it just goes to the screen philips and then turns back off

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Install and run the Philips Device Manager from the product CD.

Switch off the player.

Press and hold [VOL+] whilst connecting the player to the PC.

Device manager should report device error.

Follow on-screen prompts.

This should format the player and re-load the system files.

Posted on Apr 29, 2008

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It seems to be in need of a power charge. Try connecting a USB cable to a power adapter ("charger") or computer.


If a recharge does not help, the file system may be corrupted. Fortunately, Philips Songbird software may be able to help. If you do not have Songbird, download it for Windows or Mac here: http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.


Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.


If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).


Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.


If you've found this information helpful, please indicate as such.

Posted on Apr 04, 2013

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Posted on Jan 02, 2017

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The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

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Hi Are you sure the gogear is fully charged, your problem is symptomatic of a failing or uncharged internal battery.

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Hello,

when an Mp3 goes off like that, is means that the Mp3 is corrupted with virus from an application you installed or a data inside the Mp3 player and and has caused it to have memory loss.

To restore the memory of the Mp3 back to normal, you need to flash the Mp3. Flashing restores back memories that where lost.

After flashing it, it will start working properly again.

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My mp3 player turns on but goes blank as soon as the music comes on.


Change the backlight settings in the Settings menu of the GoGear if the music continues to play when the screen goes dark.

Otherwise, if the music also goes off when the screen goes blank, run a Repair in the Philips Device Manager.

Mar 31, 2009 | Philips GoGear SA3125/37 MP3 Player

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Philips GoGear mp3 model: SA1300


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA1333 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 03, 2008 | Philips SA5125/37 MP3 Player

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My philips mp3 wont work


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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