Question about Alps MD 1000 Thermal Printer

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Problem Printing with Alps MD-1000

My Alps MD-1000 self-tests fine. However, it won't print from file. It does respond somewhat, by loading the paper (manual load also works okay), and the Ready light slowly blinks for awhile. Then it turns to fast blink, which means "the contents of the MD-1000's nonvolatile memory have been lost." And that will go on forever, printing nothing. I have tried printing from Notepad, command line, MS Word, etc. and have received the same result.

My printer is used almost daily, and as stated above, it self-tests perfectly.
Should you require additional information, please specify.

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  • skymail Apr 22, 2008

    I have both uninstalled and re-installed the printed. Same results. No printings are pending.

  • skymail Apr 22, 2008

    I have both uninstalled and re-installed the printer. Same results. No printings are pending.

  • skymail Apr 23, 2008

    So, what now???

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Have you ininstall the device and reinstall it? Do you have any pending print job?

Posted on Apr 22, 2008

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Start checking usb cable, test it by using a different one.

Check that no device close to usb can create an electromagnetic disturbance, a power adapter can do this.

Disconnect printer from power, Computer from power (unplug cables form power outlet) and printer from computer for 10 minutes (this will reset printer and get rid of electrostatic charges on PC usb).
Connect everything back and try.

If none of the above worked disconnect printer from usb,
remove printer from 'installed printers' in Windows (or whatever OS you are using)
Reinstall driver from printer disk (printer must remain unplugged).
Plug back printer only when required from printer software or after driver setup.

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1 Answer

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You are running XP, and have installed SP3 and, you are using the microsoft driver bundled with XP.

The solution:

The m$ driver will have created a printer with "(MS)" as a suffix. Leave this intact, as it will cause major trouble on every reboot if you delete it.
Download the appropriate driver from the Files section in the Alps YahooGroup found at http://tech.groups.yahoo.com/group/Alps/
With your printer unplugged, install the downloaded driver
Shut down your computer and hook up the printer
Reboot
XP will detect the printer, and create a new printer in Control Panel without the "(MS)" suffix
Make the new printer your default printer.

The reason why you do not delete the printer with the "(MS)" suffix, is because every time you reboot, XP will ignore the fact that you have the correct Alps driver loaded, and will create a new printer using the m$ drivers, and set it to default. Of course, the m$ Alps driver is fundamentally broken

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