Question about Avaya Digital Systems&Adapters ( DEFINITY, Nortel Meridian, and other PBXs) (EP1ITAANALOGADAPTER)

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Cannot get nortel callpilot 100 to communicate with nortel CICS

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Have you checked the ports (using a phone), that the voicemail is connected to? Are the two lights on the left side of the voicemail and the one in the middle of the three on the right?

Posted on Jul 07, 2008

  • ptstech Jul 07, 2008

    I forgot to put the word "on" when asking about the lights.

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This is the forums for Avaya, I would repost in the Nortel side. BUT, i do know the CICS needs to be of the correct revision to work with CP.

Posted on Jun 03, 2008

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1 Answer

Not the normal voicemail problems


Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot.
http://www.myuserguides.com/Nortel_Norstar_Startalk.pdf#page=15&zoom=auto,-69,407

Below is a link that tells how to reset the System Manager Password.
Reset Admin Password Norstar Meridian and Nortel BCM Help Guides

The default code and password for System Admin is F983 and 1020000 or 1021111. The photo below shows a system admin programming tree. Hope this helps
Charlie

25639282-brqexqhpp3zst34onvdihdlz-5-1.jpg

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Open Question
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http://www.nd.gov/itd/files/services/voice/1140e-user-guide.pdf

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when you plug it in, and the Nortel logo appears on the screen, swipe the three buttons that are under the display, with your finger, and that will get you into programming.
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1 Answer

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