I had a paper jam. when I removed the paper it says No Paper pickup press enter. When i press nothing happens. I have done every thing i can think of puting paper back in remove and then putting back toner. swiching off and on but the message is still there any help will be appreciated
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: No paper pickup press
It could be when removing the stuck page, it was removed the opposite direction of the paper flow and could have dislodge a component, my suggestion is to take in to acredited printer service centre too get checked out
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This error can also be caused by other problems, two of which are as follows.
1) The paper tray has a flap which opens when the MPF (Multi Purpose Feeder) is lowered. If this flap has been pushed out of one of its pivot points due to 'rough' handling of the paper tray, it can cause paper jams, and it can sometime cause the printer to 'think' it has a jam.
Just re-locate the flap properly, and make sure that it does open when you pull the MPF down.
I've seen this happen on a fe of these printers - keep your thumb OFF the flap of the paper tray when you open and close it to reload it with paper.
2) Paper quality can be a cause - seen this happen on this printer when a different paper was used - more likely with a printer that has done a lot of work and the pickup/transport rollers are starting to wear.
Replacement pickup and transport rollers are available quite cheaply on THAT well known internet auction site (and probably elsewhere to)
The print engine has failed to pick up a piece of media.There is a paper jam in the printer's paper path. Reload the paper in the paper input tray; verify that there are no jams in the paper path, and press MENU/ENTER to continue the job. If the error persists, replace the printer pickup roller. Check paper path, including rear output door for jams, fuser area, and under the print (toner) cartridge.
Most likely a bad or obstructed sensor. Use compressed air to blow around the top and back of the printer removing heavy paper dust and look under the pickup rollers for small pieces of ripped paper. If the sensor is bad, contact service and support.
If the printer DOES NOT PICKUP paper .
That is a jam also so the places to look are smoth rollers or smoth spots on the rollers.
trays not adjusted properly and if they have it some trays have a coustom/standarsd switch (should be in standard for letter/legal paper
Some small piece of paper or something stuck in the printer path, remove the paper feed tray and clean it completely , open the printer cover and clean any particles, try cleaning the printer head path also... if nothing is visible try using a torch light and then clean it from inside.... once done with all cleaning switch on the printer, things should be fine now... if not
Please get in touch with canon service center, if the printer is still in warranty, or try to contact local serive center....
Hope this answers your post, please let me know by providing your valuable feedback....