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I have recently bought an HP Scanjet G4010. I am having trouble installing it.My computer has Vista Home Premium. I have double checked all conections.I was not able to complete the Test Procedure.The HP Solution Centre and HP Photosm icons appear on the desktop. When I click on the HP Solution centre the following messages appear."The feature you are trying to ue is on a CD - Rom or other removable disc that is not available, or Insert the Solution Centre disc and click OK" When installing the software I used disc " HP Photosmart Software for Scanjet Scanners Windows Vista CD" I tried Uninstalling and reinstalling but no luck. Can you advise me what I can do Philip Jarman

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SOURCE: HP F2180 - the icon HP Solution Centre does not work on VISTA

Well you can folllow the following link to download & install the drivers:-

Posted on Jan 20, 2009

  • 1335 Answers

SOURCE: I have a printer software problem.

Have you run the check to make sure you have the latest drivers option on the HP website. You can also download the compatible version of the HP Solution Center from the same site.
Let me know if this helps you solve this problem. Thanks.
HP Site is

Posted on Dec 19, 2009

  • 1 Answer

SOURCE: When I try to scan a document using my HP

After placing the document in HP offficejet pro L7590 then I pressed scan to computer then ok the reply no scan options

Posted on Aug 10, 2011

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