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Whirlpool Duet front-load washer F02 usually means it is taking over 8
minutes for the washer to sense that the rinse or wash water has
drained, which either means that the drain/filter is clogged or the
pressure switch/tube is clogged (causing both the washer to over-fill
with water and not sensing that water has drained).
To clear out
the drain/filter, tilt the washer backwards a little for easier to the
kick-plate and support the front bottom with a wood block or similar,
remove the front kick-plate's (3) retaining screws and swing the
kick-plate up out of the way. The filter drain is behind the white knob
in the center, be prepared with something to catch any remaining water
and lots of towels to soak up any spills, and turn the knob
counter-clockwise to remove the filter.
On that type of washer the door lock is wired in series with the water level switch and if water remains in tub the door lock will not power up and unlock..what you can try is (if havent already done so) is select the drain/spin only cycle and when the water has drained the door should unlock
First check your washer plug to see if the connections are tightly
screwed. Next check your filter if you haven't for long.
the 3 screws at the bottom of the front panel under the
washer door. Your filter door will be light brown. If you find a hose
there it is to drain out excess water (water that could not be drained
by your pump) After you hv drained unscrew the cap and
remove all the junk inside. Have a large plastic bag to catch junk and
water. Refit carefully after cleaning out. If not solved, something
shd be blocking your pump, check this out
Careful of overloading the front-loading washers. Too much of this will result in the bearings in the drum to go bad. When this happens, the rpms on the drum slow down due to belt slack. You can only see this with the back off of the unit and in the middle of the cycle. They do not sell replacement bearings...you'll have to buy the whole drum (bearings pressed inside) and for 1/2 the cost of a new washer. I hate front-loaders. I'll never buy one again.
The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 torx screws underneath.The panel will drop and come off.Drain off the excess water from the drain pipe you see. The white filter cover is right in front. Get yourself a good plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in carefully.Check your pump too, comes after the filter.
Send it back and get yourself a nice top loader w/o digital settings. The front loaders look good and all but i see so many unhappy post about them I myself will wash in a bucket before accepting on of the front loads free.
I FOUND THE PROBLEM WAS THE VALVEWHICH CONTROLS THE WATER INTAKE ON THE TOP OF THE WASHER. I PICKED UP THE REPLACE VALVE IT WAS LOCATED AT THE TOP OF THE WASHER WHERE THE WATER INTAKES ARE. THIS SOLVED MY PROBLEM.