Question about Xerox Phaser 8550DX Laser Printer

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Xerox 8550 Error message 19,003.48:121016

We keep getting this Error Code on our Xerox 8550, when it's 20% warmed up. Then the printer freezes, and pushing any button does nothing. Anyone know what this means? Thanks!

Xerox 8550 Error message 19,003.48:121016

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  • lwurn Apr 22, 2008

    Wow! What can I say? Thanks very much!!

  • Anonymous Mar 12, 2014

    my xerox printer show message internal error 404 any person help me?

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19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Posted on Apr 22, 2008

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www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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Hi,
In the Xerox support website that error indicates that the printer needs to be turned off and call for xerox assistance. Does not specify the problem.

Although, this website refers to this problem.

http://www.fortwayneprinterrepair.com/wordpress/2011/09/25/xerox-phaser-8400-8500-8550-8560-07010-43-error-message/

If the printer has only one year old, the best solution will be to call for xerox assistance because it is under warranty.... I think...

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Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

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This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.

Niallbt

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