Question about Xerox Phaser 8550DX Laser Printer

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Xerox 8550 Error message 19,003.48:121016

We keep getting this Error Code on our Xerox 8550, when it's 20% warmed up. Then the printer freezes, and pushing any button does nothing. Anyone know what this means? Thanks!

Xerox 8550 Error message 19,003.48:121016

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  • lwurn Apr 22, 2008

    Wow! What can I say? Thanks very much!!

  • Anonymous Mar 12, 2014

    my xerox printer show message internal error 404 any person help me?



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19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Posted on Apr 22, 2008



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Can anyone tell me what code 19,003.48 means for Xerox 8560?

19,003.48: Scale and offset error is too large. The voltages measured have more than a 20% error from their expected values. Something is wrong with the Electronics Module or the Wave Amplifier.
To prevent these discharges, a Grounding Clip (P/N 650442700) was added between the Y-Axis Motor mount and the Pick Clutch. Check that this clip is installed and contacts the metallic portion of the Pick Clutch.
The Grounding Clip is factory installed in later versions of 8500/8550
models and in all 8560 models.

Oct 14, 2014 | Xerox Phaser® 8550, 8560, 8560MFP Extended...

1 Answer

Printer Error: 07,010,43:38737 The printer keeps restarting itself. I hope you can help me with this.

Hi Ricardo...I have the same printer error message and my xerox cuts off after warming up 20%,,,haven"t figuredut a solution yet...good luck...Jay

Apr 15, 2011 | Xerox Phaser 8500/DN Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.

Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8550 printer error 09,037,45:23780


This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.


Mar 31, 2009 | Xerox Phaser 8550DP Printer

1 Answer

Error code in Phaser 8550 window. ?:07,010.43:1362

The exact explanation per xerox is " The Printhead is stuck in the tilted position, and is not able to tile forward to the print position, due to problems.

This is usually caused by broken printhead restraints, of the machine got shut off in the middle of warming up, and the printhead is stuck to the cap wipe assembly.

Regardless the machines covers will have to be taken off to go any further.

Mar 15, 2009 | Xerox Phaser 8550DX Laser Printer

4 Answers


when are you getting this error message?

Oct 28, 2008 | Xerox Phaser 8550DX Laser Printer

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I can check if I find the service manual.

Oct 28, 2008 | Xerox Phaser 8550/DT Thermal Printer

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Phaser 8550 cyan doesn't print

If you go to the site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Apr 13, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Error code for 8550

Call Xerox, they have a problem with this code and the ink loader needs to be updated.
It has to do with the yellow sicks loading properly

Oct 31, 2007 | Xerox Phaser 8550DX Laser Printer

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