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I have a whirpoool conquest ref. and ice maker is not working it's not making ice cubes. looks like water is not entering to the ice cube part .ice cubes comparments are empty .howeevr water is entering to the ref, since i can get water from the front door of the ref.

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There is a tub that goes through the back of the freezer wall into the ice maker. Sometimes this tube will freeze shut and needs to be thawed out.

The water fill tube will freeze shut from low water pressure. Either from a bad water valve or low pressure to the refrigerator itself.

Pull the refrigerator out and remove the tube from the back wall to check it.

Take care.

Posted on Jul 23, 2010

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  • luis789us Jul 23, 2010

    is the water tub inside the frezzer ?

    I opened the frezzer door , remove some platic walls and couldn't see any tube / or water hose in the back of the frezzer wall ,how ever on the top of the frezzer,rigth above the ice maker ,, i do see a litttle black hose end , but looks like this hose is coming from the internal walls on top of the frezzer .

    quwstion the electronic sensors inside the frezzer can controll any water valve to regulate the water getting in to the ice cube maker ?

  • Jimoh Adeleke Muyideen Jul 23, 2010


    An icemaker receives water through a small, 1/4-inch
    water supply line that runs from the refrigerator to a water pipe, where
    it is connected by a tap valve. The water supply line enters a valve in
    the refrigerator that is controlled by an electric solenoid that sends
    water through a fill tube into a mechanized icemaker assembly.
    Here are a few steps you can take to get your
    icemaker working (be sure the bail wire above the ice tray is in the
    down position):

    1) If the icemaker doesn’t make ice but you can
    see the arm swing into motion and you hear a buzz for about 10 seconds
    after it is finished, the water valve is asking for water that isn’t
    arriving. This means the valve and the solenoid are probably okay, but
    the water supply is not. Be sure the water supply line isn’t kinked
    behind or beneath the refrigerator (1/4-inch copper tubing is much
    better than plastic fill line).
    2) Check to see if something has caused ice to back
    up around the mechanism—this can cause the fill tube to freeze, blocking
    the mechanism. When ice cubes are small and seem to be getting smaller,
    it generally indicates a frozen fill tube.

    3) Check the water
    line that enters the back of the freezer for a blockage. Find the water
    shut-off valve behind the refrigerator or under the sink, turn it off,
    unscrew the copper line from the back of the refrigerator, put the
    copper line in a bucket, turn on the valve, and see if pressurized water
    pours out.

    4) Check the tap valve; a bad tap valve may cause the
    problem where the icemaker’s supply tube connects to the water pipe. If
    necessary, replace the inlet valve and the tap valve. For the tap
    valve, use the type that requires you to drill a 1/4-inch hole (as
    opposed to the “self-piercing” type). You can do this yourself.
    The water line attaches to a solenoid at the back of the refrigerator
    and then travels to the icemaker. The solenoid may be defective or may
    not be receiving power. You can try removing the sediment screen inside
    the solenoid and flushing it with water to clean it, and at the same
    time you can inspect any seals or diaphragms to ensure that they are
    sound. Unplug the refrigerator first. Unless you’re skilled at home

    Take care.

  • luis789us Jul 23, 2010

    ok , i will try tomorrow , too late rigth now, will advice you of the results .

    thanks , will be in touch



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