Question about NEC Dterm DTP 16D-1 Corded Phone

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VOICEMAIL PASSWORD IS THERE A WAY TO BY PASS THE PASSWORD ON THE PHONE? THE PERSON WHO WORKED IN MY OFFICE BEFORE ME IS NO LONGER WITH THE COMPANY & I CAN'T SEEM TO ACCESS THE VOICEMAIL.

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  • JOLEWIS May 09, 2008

    Thanks for your time I will check to see if someone in my office has that access.

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  • 43 Answers

Someone with System Manager access would have to do it. They can either default it, or delete the box and recreate it.

Posted on May 09, 2008

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2. If the call is answered by a receptionist, have them transfer you to your voicemail box
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Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
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To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

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2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

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