Question about Compaq Presario Notebook

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Secind monitor issue

I am unable to get the tv to connect to the notebook anymore. I have downloaded all the updates for the computer but still no solution. I have turned everything off and on still nothing reset display still nothing. Also display will not show second monitor connected at all

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Base from the description of your problem , this can be a connection problem between your tv and the laptop or a video card problem on your laptop. Since its not even detected that something is connected to it this can be a problem with the cable that you're using so if you can try a different cable that will be good.
Then for the video card on your laptop better uninstall and reinstall it from your device manager, because sometimes this is also a driver problem.

Posted on Jul 23, 2010

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  • rekha_candap Jul 23, 2010

    I have alredy done all that and even bought a new cable and still this doesn't work. I have a Compaq Presario CQ60 -119TU Notebook I have done everything in my power to get the setting right. I have been using the tv as a second monitor for ages and just last month it would not read. Ev ery time I go to Windows Mobility it wont connect to the second display also I have intel graphics find the second monitor and it won't find it either. What else am I supposed to do. PLEASE help.

  • Mark Gil
    Mark Gil Jul 23, 2010

    Thank you for the update, base from your description this is already a hardware problem on your video card , that it wont detect external monitor that is connected to it since you all necessary software and settings configuration are already been done. Better have the video card check.

  • rekha_candap Jul 23, 2010

    How do i go about doing that?

  • Mark Gil
    Mark Gil Jul 23, 2010

    If you have experience taking apart a laptop you can dismantle it and check the video card on the motherboard, but if you don't have any experience with that better if you take it to a computer repair and have it check there.

  • rekha_candap Jul 23, 2010

    Thank you I will try that. Where do I get a new v card? if this one is stuffed up.... I have only had this computer for one year and already causing problems.. Gee that doesn't say much for HP? I thought this would be reliable. Have a good rest of the day. And thanks again

  • Mark Gil
    Mark Gil Jul 23, 2010

    You can check it from any service center. Have a nice day also.



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To connect an external monitor to the PC, follow the steps listed below:

1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
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4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
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If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

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