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My system (Sony VIAO running VISTA) will not recgonize my external harddrive (MyBook 500gb). Per the instructions it is supposed to be automatically recgonized upon startup/plugging in the usb.

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Vista operating system is built to be security conscious about what they must accept or deny.But in any case,
1.check to make sure that the usb cable use for the connection is healthy.

2. Test the device with a different pc or laptop to be sure the fault is not from the device.

3.make sure that the usb port is enabled if not access your setup utility to do so

Posted on Apr 22, 2008

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Posted on Jan 02, 2017

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1 Answer

How to make my 500 mybook compatible with windows vista


Hello,

Normally by default, these external storage devices are pre-configured to work with Windows XP, Windows Vista, and Windows 7. If you are having troubles making it work with Windows Vista, try to reformat the device with NTFS formatting and it should run smoothly.

Cheers!

Apr 08, 2011 | Western Digital 500GB My Book World...

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I have an X500 and it contains backups of my main XP desktop machine and a Vista laptop. I have a new laptop running Windows 7. The external drive does not appear when plugged in. Lights are on but no one...


First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

Jan 15, 2011 | Hitachi 500GB External USB 2.0 Hard Drive

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My sata external usb western digital 320 gb drive only shows up as an unknown USB device. Is there any way to get my computer to recognize it. I have a laptop using windows xp. Ive tried unplugging...


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Jun 25, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

Why won't my computer recognize my removable device


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

May 19, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

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I got anew computer with windows 7 and I would like to use my wd mybook 500gb how do i get this to work my book is compatillite with windows vista/xp/2000


External Hard drives are not designed to an operating system version, they will work with any windows system. The only difference is between MAC and windows.

Remember windows 7 is designed for people who don't know anything about computers, so they can just use it without knowing anything.

So windows 7 will work with anything more then vista will.

Don't worry it will work fine with win 7.


Feb 14, 2010 | Western Digital 500GB My Book World...

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221 GB Free on MyBook - Error states not enough space for backup


It may be due to the file system.  If formated as FAT32 files larger than 4gb may not transfer.  Try reformatting as NTFS to fix the problem.

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my 500 gig mybook is clicking and not showing up at all, I am going to serioulsy lose my mind WTF!!!!

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Acomdata external harddrive is not recognize on vista


I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.

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I recently purchased a Dell XPS 420 Desktop computer, running Vista, from Dell, including a WD 500GB MyBook external hard drive. The power button did not function from the get-go, but I was able to copy...


Unfortunately if there is no driver for Vista, then your out of luck. Since Vista is a widely used OS and getting bigger, then the MyBook manufactures must create a Vista driver soon or they will be in danger of going out of business. Just wait and periodically check the MyBook website for new drivers.

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