Hello Julianfix - you provided the info. below in suggestion to the problem I'm having with my microwave due to my husband slamming to the door. I have another question.....does the microwave need to be un-installed to check this, or can this be done while it's still mounted over the stove? Also, is there someplace that we can go that will show us how to open the microwave to check the switches inside?
Thanks so much for all your help!
check the micro switches where the door latches , you have to open the microwave to check inside if switches are in their place or broken
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Re: No power to the microwave
First , it need to be taken out wheres mounted , your gonna need someone whos handy and have the requirements tools , its an easy process to check . TOOLS NEEDED ? a screwdriver and a multimeter to check continuity and also to check the switches . just place the microwave on a table , theres about 4 up 8 screws on the back to remove that metal cover, and check inside , door latch switches & interlock switch. good luck. hope it helps
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I not know if this matches you unit, but it may help give some guidance on getting your keypad working again. Next time, please provide manufacturer and model number, which will help solve your problems faster. https://www.youtube.com/watch?v=_yWSU0kTkTg
You may have an "Earth Leak". That can be caused by, in microwave ovens, spilliage on the turntable motor causing a "leak of mains power" to Earth and tripping the RCD switch. Have a look at the motor from underneath where the inspection cover can be removed. Or a leak from within the appliance itself due to leakage of boiled over/steamed food. It is clearly not safe to use as it is.
Find out the manufacturer or brand, model and serial number of the microwave. Google the brand name and then navigate to the manufacturer's web site. Look for something like "register product", "customer care" or "owners" and click on it. You should be prompted to supply your name, address, date of purchase, model, serial number and probably even more. Generally, you'll only have to divulge the info listed above to register - but some sites may be a little pushy for info like household income, etc. If you'd rather not supply that - skip it. If you aren't able to submit due to the site balking at missing info - then you'll have to fill out the registration card that came with the microwave (but only put down the info you're willing to provide) and mail it in. Done.
Since you have power going into the cord, there are three things to check next, with reference numbers from the exploded view found via the link below:
REF # 1626 internal fuse
REF # 1430 magnetorn thermostat
REF # 1121 flame sensor
If any of these parts is open, you will have a "no power" / "dead" condition.
If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://tinyurl.com/gv383