Question about LG enV VX9900 Cellular Phone

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Can't send or receive picture messages

I just bought an orange LG enV and I can send and receive text messages, but when I try to send or receive picture messages it says, "Message Receipt Failed" or "Message Send Failed" and I also can not download any apps from GET IT NOW (for ring tones)... It's not on stand alone mode, I've tried setting it to "Location On", I've done *228 and a bunch of other things... nothing's working! Thanks in advance for your help!

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  • Anonymous May 03, 2008

    i cant do the same thing

  • Anonymous May 06, 2008

    i'm having the same problem

    they will replace it but if you're

    out of warranty(1 month) you're f-ed...

    they won't help you with the problems

    cause they don't know which means

    people like me get screwed... thanks...

  • sithshady Sep 10, 2008

    Exact same thing started to happen to me last fall/winter (2007). I once spent 2 hours on the phone with verizon customer service, who took me completely out of the system and built me back in from scratch and it still wouldn't work. They seemed totally clueless. I haven't tried seeking their help since. It still makes me mad. I have no idea if the problem lies in the network, the phone, or where.

  • Anonymous Dec 08, 2008

    My girlfriend had another verizon phone and I could send her pic messages with no problem. But as soon as she "upgraded" to the env, she wasn't able to get my messages anymore! I'm not on Verizon, but I can send messages to other verizon users so it is not a network problem. Has anyone found a solution for this? I'm going to sit with verizon help tonight and am dreading the 3 hour phone call with no resolution...

  • a7x_owns_you Jan 29, 2009

    the same thing is happening with my phone. I switched back to my env today because I lost my blackberry and I cant recieve any picture messages. its really kind of annoying.

  • Anonymous Feb 27, 2009

    Cannot recieve or send picture or video messages.

  • Anonymous Mar 11, 2009

    everytime i try to send picture messages to my phone it wont let me.....it just started happening recently

  • Anonymous Apr 10, 2009

    I received a replacement phone, exact same model LG enV and this new phone won't receive messages. I had no problems with the old one. Very annoying.

  • Anonymous Apr 14, 2009

    I have the EnV and it always has worked fine until recently for some reason and it makes me so mad. It wont let me send or receive pic messages and it always used to be able to. I didnt move or change ANYTHING. why all of a sudden does it not work? Help please!

  • vulehjet May 11, 2010







    Solution link . . . http://www.LGenV-VX9900.com











    ,

  • tatanisha thomas Nov 01, 2011

    why can't i recieve picture messages my friends send but it saids send failed

  • Anonymous Mar 30, 2014

    I have the Blu studio 5 5 S I cannot send or receive picture messages Can you help me

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Ok, this solution hasn't been posted and I'm hoping it helps at least a couple of you. My fiancee & I both got EnV's at the same time, (him green, me orange) and he could send and receive pic msgs but I couldn't. Well, I finally figured out the problem with my phone. See, we live in a "non-coverage area", VERY rural part of Pennsylvania, where the only "bars" we get are the ones that say "1X III"; my fiancee works in a "coverage area" (bars read "ev xIII") about an hour drive from home; now, I actually had a knowlegable csr tell me that "coverage areas" may be my problem, so about 2 weeks later I went into the city which is in the "coverage area" and tried to send a picture message and to my surprise, ta-da! it worked! It has worked ever since, now, even from home I can send and receive pic msgs. On a separate issue in one of the posts above, someone said they got the notice "msg sent/rec'd failed" --THIS does happen sometimes from home, and after paying close attention I've noticed that it depends on the "call state" when you are sending/rec'ing the msg, meaning, it has to show the picture of the little cell phone WITH the flashing arrows in order for the msg to completely go thru. Sometimes, I have to go to the "sent" menu and it may take a couple of retries but it does finally go thru. Also, if anyone else has this situation, you may have to do the *228 from the "verizon coverage area" but just sending/rec'ing pic msgs or downloading games in the area should update your phone enough that you should be able to do all of the above from even "non-coverage areas." For those of you who are in "coverage areas" and are having this problem, I'm so sorry : ( , I don't know what could be the cause of your problem, I can only offer my advice of keep trying cust serv & try and find a knowledgeable rep. to help you. Hint, if they don't know what you're talking about right off the bat, tell them you have to go and then call back & try with someone else. A LOT of these reps will go through HOURS on a call-they are trying to help you but have NO IDEA what they are talking about. Don't waste your time on them, keep trying diff. reps til you get someone familiar with the prob. Good luck!

Posted on Feb 28, 2009

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Yeah i had the same problem a while ago. You might try performing a harsh restart by taking out the battery and then turning your phone back on. Hope that works for you.

Posted on Jan 02, 2009

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This may sound stupid, but, did you buy the phone from a store or from a private party? I have seen alot of times, a verizon EnVY gets flashed to another carrier IE cricket wireless, and then they sell it to a store, or another party. What service are you trying to use it on?

Posted on Jan 29, 2009

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Turn your phone off and take battery out then put bac in and turn on .. worked for me hope it helps you. or i could be too late to solve lol.. but lg phone do this alot its common

Posted on Aug 10, 2010

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Well it depends on who you are with, so if you are with at&t you can send and recieve pic. messages (multimedia messages) but if you're with cellular south or verizon wireless let's just say don't try it sadly just switch over I did and it's so much i mean like wayy better!!

Posted on Jan 31, 2011

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Don't mean to sound sarcastic.....But try calling your carrier and they will walk you through the problems you are having! I have the same phone and am VERY happy with it!! Works great with BLUETOOTH enabled PC for uploading ringtones and pic and videos!! GOOD LUCK!

Rick

Posted on Apr 24, 2008

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1 Answer

My lg enV VZX9900 will not send picture messages or recieve them it keeps saying message reciept failed


Hi, the cause of message failed it's related to your sim card (network), not your samsung cell phone. In most cases, regarding text messages, the problem is from the Service Operator. Have you tried the sim card on another phone? If not, remove the sim card, insert it on another phone and try sending a message from another mobile to you number, or you can do it in vise versa by inserting another sim card on your mobile.

If you can't receive text messages even it's inserted on another handset, then you need to call the customer care of your Network Operator and tell them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think it's very much important in your case, well, if you wanna try, just check the text message settings and verify that the message center number (which is currently in use) is the same number which is on another phone with the same network (the other sim should be of the same network in your area). If it's different, make the changes and save the settings. Also disable the "Receive Via" or similar settings.. (I can't recollect the exact settings as i don't have the same model with me, please excuse me for this.).

If the same sim card doesn't receive text messages using another handset, don't bother to change the settings or to make any changes with it, first call the customer care and verify from them, you may make mistakes instead of fixing it.


Take care.

Sep 14, 2010 | LG enV VX9900 Cellular Phone

1 Answer

I have an LG enV (refurbished) on Cricket service. I cannot send or receive picture messages on the first try, nor can I get on some websites (server certificate not accepted.) Everything else seems to...


i had the same issue with picture messenging and texting when i first got my env on cricket! i went to the cricket store and they reprogrammed it and its worked since!

Feb 20, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Change carrier


You can use it on Alltel but until the Verizon/Alltel merger is complete you would only be able to send and receive text messages and make and receive phone calls. You would NOT be able to access any program that requires the internet and you would not be able to send or receive picture messages.

The easiest way to do this is after you add the ESN to you account is to dial *22801 and press send. It should say welcome to Alltel and then all you have to do is press 3 to program your phone and after that is successful you need to Dial *22801 again then press 2 to update your PRL and viola you phone will now be able to talk and text on your Alltel account

Jan 26, 2009 | LG enV VX9900 Cellular Phone

1 Answer

New carrier


You can use it on Alltel but until the Verizon/Alltel merger is complete you would only be able to send and receive text messages and make and receive phone calls. You would NOT be able to access any program that requires the internet and you would not be able to send or receive picture messages.

The easiest way to do this is after you add the ESN to you account is to dial *22801 and press send. It should say welcome to Alltel and then all you have to do is press 3 to program your phone and after that is successful you need to Dial *22801 again then press 2 to update your PRL and viola you phone will now be able to talk and text on your Alltel account

Jan 26, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Text messages not being received


sounds to me like a faulty device is it still in warranty?

Dec 16, 2008 | LG enV VX9900 Cellular Phone

2 Answers

I cant send or receive picture and video messages!!!!!!!!


cantact your network provider and ask for a sim update and a gprs install message this will solve the problem

Jul 19, 2008 | LG enV VX9900 Cellular Phone

1 Answer

Voice commands not turning off


You pressed the space button while in a message.... Hit the space button again when your in a message and it should shut off "audible text" where it reads you your text messages. (you'll notice the guys head on the space button)

Dec 22, 2007 | LG enV VX9900 Cellular Phone

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