Sony SNC-RZ30N Network Camera
Problem for Sony SNC-RZ30N Network Camera

Unable to detect the camera




By sval on Apr 22, 2008

" "
I am not able to detect the camera (when connected in my LAN using a regular Ethernet cable) using IP setup program. I tried also to connect it with a cross cable directly to my computer and I used ARP commands. Nothing.
Could be the camera network interface not working? Whenever I plug the camera in my network, the Network LED on front of the camera doesn't turn on although at the other end (router, switch) the port LED turned on. The camera power LED is OK (is on).

Thanks

Clarification Request

Posted by dmckinley on Nov 14, 2008

Reset to Factory
From Sony Support

Unplug power
Hold in reset button (beside power input)
Plug the Camera back in
**Count to 5**
Let out reset button.


Note:
Did not work for me.

Posted by csnowak on Sep 16, 2008

The web server from the camera is not functioning anymore as well. My browser says the page cannot be found. No network lights on the camera or the switch.

Please advise

Same Problem

Nov 14, 2008

-   Exact same issue as first post. ANY FIX OUT THERE?

-   dmckinley

Sep 16, 2008

-   The cameras seem to have disappeared from my network. The network light does not light anymore and I cannot see or control the camera. Resetting my Ethernet switch and the camera does not solve the issue. The cameras have worked for quite a while and then they were gone.

Maybe there is a firmware upgrade needed?

Please advise-   csnowak

May 17, 2008

-   having the same problem it worked for a while now power light is on but no network light. Network switch shows activity on that port.-   cj81bu

Solution #1

posted on May 27, 2008
Somewhat Helpful)

bitdegenerat

Rank: Apprentice 
Rating: 75%, 1 votes
try to reset the camera at the factory default and then use ip setup program
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Solution #2

posted on Oct 09, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I recently set up my camera with a Kyocera KR2 router with a static IP air card. I can pull the camera using the two laptops I used to set up the system but not on any other computer. I cleared all cookies, history etc. to make sure it wasn't something simple like that. Any ideas what would be causing this?

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