Question about Sony SNC-RZ30N Network Camera

3 Answers

Unable to detect the camera

I am not able to detect the camera (when connected in my LAN using a regular Ethernet cable) using IP setup program. I tried also to connect it with a cross cable directly to my computer and I used ARP commands. Nothing.
Could be the camera network interface not working? Whenever I plug the camera in my network, the Network LED on front of the camera doesn't turn on although at the other end (router, switch) the port LED turned on. The camera power LED is OK (is on).

Thanks

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  • 5 more comments 
  • cj81bu May 17, 2008

    having the same problem it worked for a while now power light is on but no network light. Network switch shows activity on that port.

  • csnowak Sep 16, 2008

    The cameras seem to have disappeared from my network. The network light does not light anymore and I cannot see or control the camera. Resetting my Ethernet switch and the camera does not solve the issue. The cameras have worked for quite a while and then they were gone.



    Maybe there is a firmware upgrade needed?



    Please advise

  • dmckinley Nov 14, 2008

    Exact same issue as first post. ANY FIX OUT THERE?



  • dmckinley May 11, 2010

    Reset to Factory
    From Sony Support

    Unplug power
    Hold in reset button (beside power input)
    Plug the Camera back in
    **Count to 5**
    Let out reset button.


    Note:
    Did not work for me.



  • csnowak May 11, 2010

    The web server from the camera is not functioning anymore as well. My browser says the page cannot be found. No network lights on the camera or the switch.



    Please advise

  • Michele Lanzetta
    Michele Lanzetta Sep 08, 2014

    Reset worked for me, led lights changed from blinking green to red green alternating

  • Michele Lanzetta
    Michele Lanzetta Sep 08, 2014

    Reset and count worked for me. During reset, the network led changed from blinking green to red green alternating and got defaults

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  • 7 Answers

Did you turn OFF Windows Firewall if you have an XP or higher PC? The IP Setup program WILL NOT see the cameras if Firewall is enabled. Go into Control Panel and Security Center and disable Windows Firewall. Then run IP Setup and you should see them.

Posted on Aug 08, 2010

I recently set up my camera with a Kyocera KR2 router with a static IP air card. I can pull the camera using the two laptops I used to set up the system but not on any other computer. I cleared all cookies, history etc. to make sure it wasn't something simple like that. Any ideas what would be causing this?

Posted on Oct 09, 2008

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  • 1 Answer

Try to reset the camera at the factory default and then use ip setup program

Posted on May 27, 2008

3 Suggested Answers

avastph
  • 92 Answers

SOURCE: cant see snc rz30n, appear ip ip setup window, won't load page

Enable network and then give ip in the address bar of browser the home page will be browse.

Posted on Jul 14, 2009

  • 7 Answers

SOURCE: I'm trying to install IP onto camera but the Setup...

Turn off Windows Firewall on your computer. The setup program will not see the cameras at all if Windows Firewall is turned on.

Posted on Aug 08, 2010

  • 7 Answers

SOURCE: I'm trying to install IP onto camera but the Setup

The IP Setup Program will not find the cameras if your Windows Firewall is enabled on a Windows Xp or higher PC. Turn off Windows Firewall from Control Panel - Security Center. Then run the IP Setup program and it will find the cameras.

Posted on Aug 08, 2010

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