Scanner 5 Error Printer in shop but unable to get new parts
The solutions for this are posted elsewhere on this site, look for "Scanner Error 5". Basically, it's one of several things that can be cleaned or adjusted without having to replace the entire scanner head. If it does need parts they should return the printer to you until the parts are available. This error does not prevent you from printing. Even though the printer shows the error message and tells you to cycle the power, you don't need to. It will still print with this error. Find a repair shop with someone who knows what they are doing, or get a #10 Torx screw driver and fix it yourself.
Read the other thread. Could be dirty mirrors, dirty or crooked film sensor strip, or bad light bulb, all of which can be easily repaired.
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