Question about Lexmark X646e All-In-One Laser Printer

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Rear door paper jam - Lexmark X646e All-In-One Laser Printer

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Here are some articles on rear door paper jam on Lexmark X646e printer. Just click on these links: http://bit.ly/blkK1m ("202 Paper Jam" Message on a Lexmark X642e, X642e or X644e Multifunction Printer) and this link: http://bit.ly/awNDER (A 202.xx (x = any number) Paper Jam Message Is Appearing on a Lexmark X64x Series Printer). These are some guidelines on how to resolve the rear door paper jam on your printer. If you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.

Posted on Jul 23, 2010

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Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.

Mar 13, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

While printing 2 or 3 lines it shows paper jam message. Can't print even a page!!!


make sure you don't have any small pieces of paper stuck in the printer s.gif s.gif s.gif
Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door c00108288.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
  5. From the rear access door opening, remove the jammed paper.
  6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  7. Reinstall the rear access door.
  8. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.

Jan 10, 2011 | HP Deskjet F4100 All-In-One InkJet Printer

1 Answer

Printer says to clear paper jam and press OK there is no paper jam


If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not
in the rear rollers, check the top door.

To clear a paper jam from the rear door
1. Turn off the HP All-in-One.
2. Press in the tab on the rear door to release the door. Remove the door by pulling it
away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.

Page 148 of manual here will show you more info as well as photos on hoto.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!

May 01, 2010 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

Says Paper Jam But No Paper In It


Hi

Paper jams can be real or false. The unit may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. WARNING: Jammed paper must be removed using the rear access door and the power cord must be disconnected or a carriage jam or mechanical damage may occur. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 1: Removing the rear access door bd842f6.jpg
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
  5. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to buy on this page to order replacement parts.
  6. From the rear access door opening, remove the jammed paper.
  7. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  8. Reinstall the rear access door.
  9. Reconnect the power cord to the unit and turn the unit on. If a carriage stall occurs after clearing the paper jam, resolve the carriage stall.
Preventing paper jams The following information will help prevent paper jams from occurring:
  • When loading paper in to the paper tray, push it in until it meets first resistance. Do not continue pushing the paper in. If the paper is pushed too far in, more than one page is picked and paper jams result. This is the most common cause of paper jams with the HP Officejet 410 series.
  • Never use paper that is wrinkled or damaged in any way.
  • If you are having problems using paper that has already been printed on once, replace it with fresh paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
  • Every six months - one year, clean the paper feed rollers with a rag slightly dampened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.
Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

May 04, 2009 | HP Officejet 4110 All-In-One InkJet...

1 Answer

Could you please tell me how to release paper jammed in a hp photosmart c3175 ALL IN ONE printer scanner copier,if I pull the paper it just tears away. Thank You . RAY WINCH. EMAIL...


Clearing a paper jam from the rear door Follow the steps below to clear a paper jam through the rear door.
  1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the unit. Figure 1: Removing the rear door c00652942.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.
  3. Replace the rear door. Gently push the door forward until it snaps into place.
  4. Press Cancel to continue the current job.
Clearing a paper jam from the front door
  1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door c00652943.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the unit, more paper jams are likely to occur.
  3. Close the print cartridge door. Figure 3: Closing the print cartridge door c00652944.gif
  4. Press Start Copy Black or Start Copy Color to continue the current job.

Aug 06, 2008 | HP Office Equipment & Supplies

1 Answer

HP ALL IN ONE PRINTER


Follow these steps to clear paper jam

Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Jun 19, 2008 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

Paper jam in HP 4255 office jet all in one printer


Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
CAUTION:
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you.
Figure 2: Removing the rear access door

  1. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  2. From the rear access door opening, remove the jammed paper.
  3. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  4. Reinstall the rear access door.
  5. Reconnect the power cord to the unit and turn the unit on.
Preventing paper jams
The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

Jun 10, 2008 | HP OfficeJet 4255 All-In-One InkJet...

2 Answers

My paper keeps jamming


Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:
  1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
  2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
    • If under warranty, contact HP to obtain a replacement part.
    • Click How to buy on this page to order replacement parts.
  3. From the rear access door opening, gently pull the jammed paper free.
  4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
  5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
  6. Reconnect the power cord to the unit and turn the unit on.

Jan 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Fax Jam


hp tells me to do the following
does this help you ?



Issue While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur. Clearing paper jams Remove the jammed paper by following the steps below: WARNING: Jammed paper must be removed using the rear access door to avoid mechanical damage. Do not remove jammed paper from the front of the all-in-one.
  1. Turn off the HP product and turn it so the back of the all-in-one faces you.
  2. Disconnect the power cord from the back of the all-in-one. CAUTION: The power cord must be disconnected to allow the paper feed rollers to turn freely and avoid mechanical damage.
  3. Locate and open the rear access door by pressing in on the left side tab to release the catches and then pulling the door toward you. Figure 1: Removing the rear access door c00100775.jpg
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  5. From the rear access door opening, remove the jammed paper.
  6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  7. Reinstall the rear access door.
  8. Reconnect the power cord and turn on the all-in-one.
Preventing paper jams The following information will help prevent paper jams from occurring:
  • Never use paper that is wrinkled or damaged in any way.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with fresh paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

richard from chicago

Dec 02, 2007 | HP Officejet 5510 All-In-One Thermal...

3 Answers

Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.


Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

Sep 27, 2007 | HP LaserJet 3550 Printer

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