Question about HP LaserJet P2015dn Printer

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Print from MS Word 03 & e-mail problem

As I print from Word to my HP LaserJet, sometimes it does NOT print bolded words and prints the rest of my text, but sometimes it does the reverse. Process of elimination, I can print my whole Word document ok to another printer but am having trouble to this P2015dn.
When printing from an e-mail, portions of the e-mail is missing. I can print my e-mail fine to another printer.
I tested in Excel; printing just fine.
Any ideas?
Thank you, in advance.

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Danke' schon!!

Posted on Apr 22, 2008

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Click this link for updated drivers if you do not already have them.
When you download and install these, if the problem is still there, then you need to go into your printer program and do a printer check and it will print specific characters to show if the printer itself is printing properly.

Posted on Apr 22, 2008

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Nikhil Gedam
  • 87 Answers

SOURCE: print from MS Word 03 & e-mail to P2015dn trouble

Hello,

This could be due to incorrect paper size. We have letter as default paper size in the driver, however, A4 paper size into the application.

Please try the latest drivers (Universal Printing Driver) from www.hp.com/support/ljp2015

- Nikhil

Posted on Nov 07, 2008

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