Question about Canon PowerShot A480 Digital Camera

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When I turn it on/off there is a critty scraping noise and the lens moves in jerky motion.

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That gringing noise indicates that something has moved around, it could be the barrels are not aligned, or the plastic rings that guide the lens in and out have been dislodged due to impact or dust.
It can be repaired quite easily. Do not force or **** the lens around attempting to fix it for that will damage other parts in the process.
If you have taken anything apart, make sure to send it in with your camera and let them know!

Posted on Jul 22, 2010

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Posted on Jan 02, 2017

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The dust fibers from the case might have gotten into the cracks of the lens causing it to jam. So everytime it retracts, it jams. That's what i'm guessing. My old camera got jammed from sand grains on the beach.


- Take a thin strip of paper, and insert it in the cracks of the lens and circle around the lens and find any dust or anything. The paper slip should come out a bit dirty if that's the issue.

- Gently nudge the lens around, until you hear a click. The lens might have jerked into another position from the inside.

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