Question about Samsung Prostar DCS Phone

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Hiya I have a Samsung KPDCS 24b and when I answer the phone it prevents other people calling us (the phone stays engaged until I get off of the incoming call). Never use to have this problem, if I were to answer an incoming call all other calls would divert to the other office phones. Does anyone know how I can get this back to how it should be as I'm losing customers because they cant get through. Many Thanks

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I think that this sounds like you have the call waiting turned off in MMC714 on your prostar DCS. I have sent you a video which explains how to do this, more abbeytel videos relating to the prostar DCS are available to view on Youtube. or visit www.abbeytelecom.com to find out more. ( Call waiting is abbreviated to CW in 714 on the prostar DCS.)

Posted on Jan 06, 2011

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Posted on Jan 02, 2017

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