Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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Brother Intellifax 4750e with black line (1-1/2" wide on right)

Only when making copies using fax machine....faxes received are fine?

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  • NayNay2 Apr 22, 2008

    Drum has been replaced.....cannot find any jammed paper....have opened and shot pressurized air in all available locations.

  • NayNay2 Apr 22, 2008

    I have changed the drum and toner units and still have problem. mirrors??? on upper area where drum/toner unit reside? where the glass is that I have cleaned several times or are they located somewhere else? Why only when I make a copy and not when a fax is printed? What does fax do differently making copy that would effect black line?

  • NayNay2 Apr 23, 2008

    Okay, I'm seeing the glass and mirror that I believe you are talking about (when I open the top cover). However, I am unable to remove the glass to access the mirror to clean it, any suggestions???

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  • 101 Answers

The drum is scratch ,or there is a paper jammed .

Posted on Apr 22, 2008

  • Ping ong Apr 22, 2008

    Make sure you clean the charge wire which is located within the drum and toner unit. Sometimes if the charge wire is dirty it would cause that situation also check the mirrors if they are clean. Hop this will help you.

  • Ping ong Apr 22, 2008

    Because there is a mirror that reflect the image to the drum, but went you faxing it doesn't use the mirror. You need to open the top cover remove the glass and look inside you will see the mirror.

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We have a Brother intellifax 4750e. When we send a fax, there is a black streak down the right hand side of the paper. When we receive a fax, the streak is not there. The streak is about 1" wide. ...


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Please rate me if it was helpfull..

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if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

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http://www.retrevo.com/support/Brother-4750-Fax-Machines-manual/id/19095ci557/t/2/

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if the copy comes out black and/or sends black the Contact Image Sensor in the scanner may be needed.
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Can you see light from the scanner unit with you make a copy or try to send out faxes? The bulb for the scanner may be burnt. You might be able to find a replacement bulb, search google or contact Brother.

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