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Cannot open programme and cannot print colour test page

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First off what is the model of the printer? How long have you owned it? How long have you had this problem? Once I have the model number I can give you a link to the latest drivers. Then you will just need to uninstall/delete the printer/software and reinstall it with the latest.
Thank you,
Lee

Posted on Jul 22, 2010

  • 1 more comment 
  • Jeffrey Chandler Jul 25, 2010

    The printer is a Lexmark X1185.

    I purchased this printer in 2006.

    This problem occurred approximately one week ago and is on going.

  • Jeffrey Chandler Jul 25, 2010

    See previous comments

  • Lee A.
    Lee A. Jul 25, 2010

    Follow this link, then click the downloads tab and download the driver for your operating sytem. Delete/uninstall your current printer/software then reinstall it with the latest. If you have any questions let me know.
    thank you,
    Lee


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