Question about Konica Minolta magicolor 4650DN Laser Printer

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My Konica Minolta Magicolor does not fully INITIALISE. As it starts up, the only message displayed in the LCD is Magicolor 4650 EN 256 MB memory ram. and it halts there. Any help?

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Update the firmware using the following link:

http://kmbs.konicaminolta.us/productsattachments/manuals/FirmwareUpdaterGuide.pdf

The following manual was read by me. The Troubleshooting section and error message section didn't mention the 256 MB memory ram error.

http://kmbs.konicaminolta.us/productsattachments/manuals/magicolor4650EN_4650DNUserManual.pdf

However, there is supposed to be an 'initalizing' message if the printer is initializing.

Also, there is a 'memory full' error when there are too many fonts on the memory card, but this is not something you mentioned.

If you can't solve the problem with the above, I would consider having the unit serviced by Konica Minolta.
http://kmbs.konicaminolta.us/content/salesservicelocator/findservice/findservice.html?model=magicolor4650&cat=Printers&subcat=magicolor&SsdModelId=1042%26productid%3d1041

877-778-2687 is the number for service information at Konica Minolta for your printer.

Please call 877-778-2687 for service information.
Please call 877-778-2687 for service information.

Posted on Jul 22, 2010

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