Question about Office Equipment & Supplies
I have the same problem. I just re-installed all ink cartridges into my printer from the first actual cartridges given to me with the printer and the black ink doesn't work. I contacted HP and they told me that I needed to change my black ink, after I already told them that I have tried 2 new ink cartridges in the system. I went out and bought another one thinking that this would fix the problem, and it didn't. I contacted HP again and I was told that it was the printer that was broken. The actual black ink section was faulty. Since it was a year and a month since I bought the product it was not under warranty, so nothing could be done but to buy another faulty piece of merchandise from HP. I could also service it, but that was never given a price tag. If you want my opinion don't purchase anything from HP again, I know I won't.
Posted on Aug 19, 2009
I had the same problem with the yellow cartridge but not anymore :)
I fixed the problem by pulling the printer cartridge sensors outward with a very small screwdriver.
Hope this helps
Posted on Feb 18, 2009
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Posted on Jan 02, 2017
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