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What's wrong with my Toshiba Satellite L305D-S5892 laptop screen?

I never had any problems with it before, the screen as shown in the video would often do whats shown then the screen would resume fine no problems. now all it does is that. I hooked my laptop to my HDTV and it displays it fine, but it doesn't on the laptop screen. I was looking for a new laptop if it costs too much to fix/replace screen but the option is there for me to replace the screen at a fraction of paying for a new one. Has anyone had this problem before? and do you think its something worse? would the LCD video cable be damaged n need replacing too? any help would be appreciated. thanks in advance the link to the video is: http://www.youtube.com/watch?v=RMauAZRgJQU

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  • glcorps5124 Jul 22, 2010

    actually it use to turn on normally then turn to what u see on the video. now it won't even do that it does just like the video shows, so i have my laptop setup to my tv as thats the only way i can see whats goin on my laptop. so u think that's all that's needed u don't think the whole screen needs to be replaced?

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From viewing the video, it seems that the "data" cable between the motherboard and the LCD is not working.

Do you have a video of the first few seconds after you turn the computer on? Is the video "normal" at that time?

Take the laptop to a qualified technician; it's probably a $50 to $100 problem to fix -- much cheaper than buying a new computer!

Posted on Jul 22, 2010

  • ikkenom Jul 22, 2010

    Since you want to get the laptop fixed,

    take the computer to a qualified laptop technician.



    After it is disassembled, the "data" cable can be inspected, and tested. If it seems OK, then, while it is disassembled, a different LCD screen can be patched-in, very quickly, and tested.

    If that solves the problem, you'll be advised.



    So, rather than paying for two disassemble-repair-assemble "cycles", you'll pay for just one, i.e., getting it fixed at the least-possible cost to you.



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I have a satellite l305d-s5895, I broke the LCD so I can't see anything durning start up. When it broke i could see the colors of windows, first time I powered it on the the LCD would just flash then...


1) I would suggest you disconnect the video cable from the laptop (Motherboard) to the LCD screen, and the Inverter cables in the Display Assembly.

2) Then attach a VGA monitor to the VGA connector on the back of the laptop, so you can see what is going on.
(Laptop off, monitor off, attach the monitor)

I'm going to just assume damage to the LCD screen itself, and not possible damage to the entire laptop, since you just indicate a broken LCD screen.

If the laptop was closed during being damaged, the problem may lay deeper than just the LCD screen.

(For one example; If the laptop was closed, and damage occurred to the body of the laptop, the cooling fan assembly may be damaged, and the fan isn't spinning.

The Processor, and the GPU, need air to cool them. They operate within a certain specific temperature range.
Too hot and BIOS turns the Processor off. {No Processor operating, no computer)

If the LCD screen was damaged towards the bottom, damage may have occurred to the Inverter, also.

To disconnect the video cable from the motherboard:

1) Remove ALL power to the laptop. Remove the AC adapter (Charger) and Battery.
Work on a table.

2) Observe Anti-Static Precautions

3) Follow Steps 1 through 7 on this page, {Page 1}
(You can click on the photos in the steps, one at a time, to enlarge them),

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L305-L305D/remove-screen-replace-video-cable-1.htm

4) Follow Steps 8 through 14 on this page, {Page 2}

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L305-L305D/remove-screen-replace-video-cable-2.htm

Follow Step 15 on this page {Page 3},

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L305-L305D/remove-screen-replace-video-cable-3.htm

You have to remove the Keyboard Bezel, then the Keyboard, then the Top Cover.
(Palm Rest Cover actually. Top Cover is Toshiba's nomenclature), to access the video cable's connector on the motherboard.

You have to remove the Display Bezel to access the Inverter.

The video cable's connector on the motherboard, is shown more clearly in Step 20 on this page {Page 3},

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-L305-L305D/remove-screen-replace-video-cable-3.htm


For more clarity here is a link to a free Service manual, for the Satellite L305D series of Notebook PC's,

http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-toshiba

Scroll down with your eyes to the second Satellite heading. The one that begins with Satellite A10.
Go to the second line in this 'paragraph', and left-click right on - L305D

This is a PDF file. (The computer you are using now has Adobe Reader on it, which uses PDF files)
After you click on the file name, (L305D) it may take up to 30 seconds for the first page to come up.
It may also take additional time for the file to fully download.

I would use the Zoom Out icon in top header of the PDF file, to reduce the view size to 100 percent.
( It's the Minus { - } symbol )

Go to Page 176. (4.12 Display Mask)

In the top header of the PDF file is the page number box. It is to the right of the Down Arrow.

You can use the Down Arrow to go to Page 176, or;

1) Left-click once in the page number box
2) Type 176
3) Press the Enter key

With the video cable disconnected from the motherboard, and the Inverter cables disconnected from it (Inverter), and the VGA monitor connected to the laptop;
Install the Battery, THEN plug in the AC adapter. Plug the AC adapter into power.

A) Turn the VGA monitor on. Let it warm up until graphics show.
B) Turn the laptop on.

If the graphics from the laptop is Not displayed automatically when the laptop turns on;

Press, and hold down on the Fn key, tap the F5 key.

There are three possible displays available;

1) The laptop's LCD screen only.

2) The laptop's LCD screen AND an external monitor. (VGA monitor)

3) The external monitor only. (VGA monitor)

Tap until ONLY the VGA monitor is on.

{VGA monitor. Looks like a small TV. It is a CRT.
You can also use an LCD flat screen if it has a VGA connection, and a VGA cable.

VGA connector on laptop. Believe it is on the Right to the very front.
Don't know as I do not have a Satellite L305D-S5985 Notebook PC in front of me, and the User Guide on Toshiba eSupport is unclear.
Doesn't show the sides, top, and bottom of the laptop.

This shows you what a VGA connector looks like more clearly,

http://en.wikipedia.org/wiki/File:SVGA_port.jpg

Good graphics on external (VGA) monitor?
Shut the laptop down normally.
Remove all power.

Connect the cables to the Inverter again. (NOT the video cable)
Reinstall the Battery, and AC adapter.

(Caution: It is NOT a good idea to have the AC adapter plugged into power, when disconnecting, or connecting to the laptop. You could get a voltage spike, and fry the AC adapter, laptop, or both)

Turn the laptop on.
Still good graphics?
Suggest you replace the LCD screen.

When obtaining an LCD screen, check the LCD screen's manufacturer code on the back of the LCD screen. Match it up to what the replacement LCD screen website indicates is a match.

Has to be a compatible LCD screen. The Inverter, and LCD screen are a matched set. They are both matched to the laptop.

http://www.laptopscreen.com/English/model/Toshiba/SATELLITE~L305D-S5895/

It would be best to buy, and wear an ESD wrist strap. Connect it's alligator clip to a good ground source. For an example, I connect to an unpainted surface of the metal frame, of an empty desktop computer case.
Average cost of an ESD wrist strap is around $3 to $5.

Cheap insurance to keep from static shocking your laptop, and have an expensive paperweight.

Use a multi-compartment container for the various screws you will remove. Label each compartment for the area the screw/s come out of.
If a multi-compartment container is not available, substitute with a clean egg carton.
Label each egg holder.

Some screws look VERY similar to others. DO NOT mix them up.
(For one, a wrong screw could screw in halfway, then be stuck.
Won't go in any further, and if you try to take it out it may twist off.
Not to mention what a longer screw than needed, may do for damage in the wrong hole)

Post back in a Comment as to your findings. Also post any additional questions in a Comment.

Regards,
joecoolvette

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Usually this happens when a laptop running a pretty heavy process on I/O

Toshiba Contact Information: 800-457-7777

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Yep, I know this problem. Mine is similar, with a Dell. And on the Dell it appears to be caused by the cable from the keyboard to the laptop gets pinched. Gripping the laptop wrong causes the problem, and gripping it another way makes them work again. I fixed the problem and it stayed fixed for quite a while earlier - by opening it up, taking out the keyboard, then putting it back in. Back then the keyboard hardly worked at all, until I did that. I had instructions for doing this, and you'll need specific instructions if you are to do this. I found a set of instructions for something else that includes accessing the keyboard:
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