Question about Microsoft Wireless Network Adapter Xbox 360 (SKWIFIX360)

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I keep getting the 80150010 error. We have tried all the recommendations. We have been at this since 5 ct. Please help. First time to sign up for xbox live.

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Error message 80150010 when trying to sign into Live, follow the following instructions:

1. From the dashboard logout of Xbox Live if logged-in
2. Remove any profiles on the Xbox 360 with the same name as the gamertag being recovered (This can be done on the “System” blade within the “Memory” option)
3. Using the “Xbox Live” blade, select “Recover Gamertag from Xbox Live”
4. When prompted, enter the gamertag being recovered and click “Next”
5. On the “Passport Network Account” page, press the “Y” button to “Recover with Original Xbox Info”
6. Proceed to recover the account by providing the information requested by the prompts


  1. To delete a profile
    1. On your console, go to My Xbox, and then select System Settings.
    2. Select Memory.
    3. Select the storage device where the profile is located.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only.
  2. On your controller, press the Guide button.
  3. Select Recover Gamertag and follow the on-screen instructions.

Posted on Jul 22, 2010

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80150010


contact Xbox customer support

Toll free: (800) 4MY-XBOX or (800) 469-9269 or xbox.com


Phone assistance is available seven days a week.
  • 9:00 A.M. to 1:00 A.M. Eastern Time
  • 6:00 A.M. to 10:00 P.M. Pacific Time

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http://www.xbox.com/en-GB/support/xbox360/connecttolive/recoverygamertagissue.htm

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Dont know if this will help but take a look at the link below, if helpful please rate me.

http://support.microsoft.com/kb/906933?sd=xbox

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