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The way I can get a tape unjammed on my Sony camera is to remove the
battery, plug the camera into the AC charger that is plugged into the
wall outlet. Then power the camera on, wait a few seconds. Then unplug
the charger from the outlet, wait a few more seconds (camera still in
"on" position) and then plug it back in. I have used this method at
least 3 times to get the camera to release the tape and finally eject. However, the tape is usually pulled or stretched and I use a small flat head screwdriver to wind the tape back in, but expect that portion of the video to be ruined.
while the eject process is trying to happen remove the battery and replace it. keep initiating the eject process and removing the battery and it should finally eject. If you attempt to use the camera again put in a new tape so you don't lose a tape that contains footage you may want to save.
I had the same problem with my camcorder just awhile ago. This can reflect a low battery. Try plugging in the camcorder for a couple of hours without using it. Then try recording or playing back the tape with it plugged in. Unplug it and check again. If this does not work you may have to replace the tape head.
Just had this problem myself... called Sony. Here is what I did to fix this:
1. Turn off power 2. Open the LCD Display 3. Press "Reset" with paperclip/pen 4. Unplug ANY wires connected to the camcorder 5. Eject battery 6. Plug in DC charger 7. Power on 8. Attempt to eject tape 9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject). 10. The metal door *should* pop out and allow you to withdraw the tape.
I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.
your camcorder video head is dirty, use a brand new tape and playback for around 5 minutes or more, this will serve as your video head cleaner. you may try at least five times doing this: insert, play, eject,play, eject again. your camcorder has a built in videohead cleaner and activates only during insert, play or rec, and eject mode. If the problem is still there, manual videohead cleaning is needed, use clean bond paper and lighter fluid, damp the bond paper (Size about 1" by 3") with fluid and rub with care the videohead (not the bond paper!The vhead should be the one turning not the paper)by slowly turning the videohead against the paper. Be careful cause this is dangerous that you might brake the videohead permanently. apply only a slight force to the head.