I had this laptop, its working fine but my only problem is some of the keyboard keys doesn't work. What solution I can do with this problem. I already tried some method like unplugging and replugging the keyboard's connection to the motherboard, but still problem exist.
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if this function works on on-screen keyboard then it has nothing to do on your software or operating system, your keyboard is the problem. Your can spray it with a contact cleaner or if that doesn't work at all you can replace the keyboard with a new one.
Good day. You can follow these steps to check if we can get your keys working. 1.Try multiple programs >Make sure the key is not working in more than one application. Some keys such as the function keysF1 through F12 will not work with every program. An easy way to test this is to open notepad or other word processing program and trying the key. 2. Reboot
and try in Safe Mode >If not
all keys are working in all programs make sure it's not just a glitch by
first rebooting the computer. If this doesn't resolve the issue and
you're using Microsoft Windows try the keyboard in Safemode 3. Clean the keyboard > Remove
the key from the keyboard and clean it. In some situations dirt, hair,
dust, etc. can obstruct keys causing them not to work. ( I don't suggest these because you're using a laptop) 4. You might need to consult a computer technician for further diagnosis if the problem still persist or if you still have this laptop under warranty you can bring to the store where you purchase and they will help you with it.
Hope this information help you . Have a great day and thanks for visiting Fixya.
If you replaced the keyboard with a Dell replacement 1501 keyboard and it still doesn’t work then yes the motherboard will probably have to be replaced. If your son spilled water on the laptop it could clear up after it completely dries. If it was juice, soft drink or sport drink the laptop could develop other issues. The syrup in these kinds of drinks don’t evaporate, they just remain there and accumulate foreign particles like dust, hair, dirt and eventually start to corrode electrical contacts like acid. Similar to the terminal posts on a car battery. Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience. Thank You.